Reports to: Director of Operations Initiatives
Department: Park Operations
Schedule:Full-time/40 hoursa week.Daily start and end times will vary due to survey parametersand shift times for the survey staff.
Duration:Temporary position -14 months only.The exact start andenddatesof the assignmentare approximately:April13, 2026 –June 18, 2027.
Note:This is an in-personposition.This role is expected tobe mobile (working at the5th Avenueoffice, 79th St Operations Facility,and throughoutCentralPark). This is a 14-month, grant-fundedpositionthatwillend onJune18, 2027.Schedules aredeterminedbased on project needs and may change.Weekend and evening work,and someholiday work,is.
About Central Park and the Central Park Conservancy
Central Park is one of the world's most famous and beloved public spaces. Designed by Frederick Law Olmsted and Calvert Vaux in 1858, the 843-acre Park was the country's first purpose-built public park and is a National Historic Landmark and a New York Scenic Landmark. The Central Park Conservancy, a private, not-for-profit organization, was founded in 1980 to rescue the Park, which had fallen into serious disrepair. Since then, the Conservancy has overseen the investment of over$1.6 billionin the restoration of thePark, which now hosts over 40 million visitors a year.
The Conservancy is one of the largest and most successful public private partnerships in New York City and is considered a major civic institution given its impact on the health and vibrancy of both the Park and the City. The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuaryfromurban life. The City of New York has formally entrusted the care of the Park to the Conservancy whichis responsible forevery aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. The Conservancy employsroughly 400people and has an annual operating budget of $100 million.
The Central Park Conservancy seeks a Survey Manager to oversee a year-long, comprehensive ParkUserSurveyand visitation count. The Survey Manageris responsible forthe supervision of a team of contractedsurveyorsand day-to-day project operations.The projectconsists of manual visitation counts and collecting exit surveys via tabletsat Park entrancesacross thePark,acrossall seasons.
Working under the general supervision of the Director, andin close collaboration with both the Operations department and the Office of the President, the Survey Manageris responsible forshift supervisionwith all parties,operational quality assurance, general day-to-day management, upkeep of program materials andadditionaladministrative tasks.
Supervisory Responsibilities
Coordinate withthestaffing agencyandresearch consultantto meet daily,weekly,and seasonal targets, especially around aligning and confirming shift schedules.
Inspect andensureupkeepofall program materials andmaintaininventory and proper care of all equipment materials and supplies: radios, tablets, uniforms, etc.
Bachelor’s Degree from accredited college in a related field; 6 years of experience, preferably in the field ofvisitor engagement and/orsocial science research, including a minimum of3years in the management and supervision of others;or
Ability toengagecritical thinking skills that allow for prioritizing issues, coordinating multiple projects,problem solving, and managing eventlogistics.
Salary range: $89K - $100K (based on experience)
Diversity, Equity & Inclusion
The CentralPark Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all. Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating forequitableand accessible public use of thePark. In service of this belief,we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.
Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort toassurea safe environment andbe in compliance withfederal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities.Accordingly, employees should be aware of any hazards which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.).If an employee discovers a potentially dangerous condition, he/she should alert other employees and notify his/her supervisorimmediately.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skillsrequired ofpersonnel so classified. All personnel maybe requiredto perform duties outside of their normal responsibilities from time to time, as needed.
