Join Our Team as a Concierge!
We are seeking a dependable and professional Weekend Concierge, fluent in Mandarin and/or Cantonese, to join our team at a high-rise residential building in Richmond. In this dynamic role, you will provide exceptional customer service, respond to resident needs, and support the smooth daily operations of the building.
Key duties & responsibilities:
- Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
- Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
- Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
- Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
- Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
- Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
- Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
- Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
- Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
Requirements:
- Flexibility, availability, and the ability to address requests promptly.
- Proven experience in hospitality, customer service, or related fields.
- Ability to multitask and handle high-pressure situations.
- Strong problem-solving and organizational skills.
- Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Part-time
Starting date: December
Shift Timings: 4 pm - 12 am
- 8 hours shift
- Saturday - Sunday
Salary: $22.00 per hour
Required: Can speak Mandarin and/or Cantonese
Experience:
- Customer service: 1 year (preferred)
- Concierge/caretaker/building manager: 1 year (preferred)
Location: Richmond, BC
Why Work at Cleantech?
Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.
Please apply with your resume — we’d love to hear from you!
