Under the direction of an Information Technology Supervisor II, the incumbent serves as a Lead Systems Administrator supporting the mobile and telecommunication infrastructure, which includes devices, equipment, and enterprise services related to managing the Department's mobile and telecommunication inventory. Incumbent provides support and performs as the Lead principle liaison for Program mobile telecom representatives and their respective mobile device inventories. The position is based in the Sacramento Headquarters office and provides statewide support, leadership, and expertise for Caltrans business units.
DOMAINS:
- System Engineering
- Client Services
Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the Duty Statement.
- Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
- Cover letter is required and must be included.
- Statement of Qualifications (SOQ) required. Failure to submit a SOQ will disqualify candidates from the hiring process.
The SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.
- Describe in detail your experience as it relates to the duties of this Lead position.
- Describe your experience managing telecommunication infrastructures. In your response, include specific examples of how you have analyzed or optimized telecom services to improve performance or reduce costs.
- Explain your experience managing mobile devices and services for an organization. Include details about your use of mobile device management (MDM) platforms (e.g., Microsoft Intune, AirWatch) and how you have ensured security, compliance, and efficient device lifecycle management.
- Discuss a project or initiative you led or supported that improved telecom or mobility operations. What was the issue or goal, what steps did you take to plan and execute the project, and what measurable results were achieved?
