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About Company:
We are Solara Home Energy, a growing alternative energy company dedicated to building a strong team that supports one another while prioritizing our customers. We're looking for an organized and motivated individual who thrives in a task-oriented, team-driven environment. If you value customer service, respect, and hard work, we want to hear from you!
About the Role:
The Solar Service and Commissioning Technician plays a crucial role in ensuring the successful installation and operation of solar energy systems. This position involves conducting thorough inspections, testing, and commissioning of solar installations to guarantee optimal performance and compliance with industry standards. The technician will also be responsible for troubleshooting and resolving any issues that arise during the commissioning process. By providing exceptional service and technical expertise, the technician will contribute to the overall efficiency and reliability of solar energy solutions. Ultimately, this role supports the company's mission to promote sustainable energy practices and enhance customer satisfaction.
Responsibilities:
- Service, troubleshoot, and perform warranty work on residential solar PV and battery systems in new home construction.
- Activate and configure Enphase, Tesla, and SolarEdge systems, including batteries, inverters, gateways, and monitoring portals.
- Diagnose electrical and communication issues such as wiring faults, low production, inverter errors, and network connectivity failures.
- Repair or replace defective modules, inverters, wiring, breakers, labeling, and other BOS components as needed.
- Validate system performance, complete commissioning checklists, and ensure systems meet safety and quality standards before homeowner turnover.
- Communicate findings, timelines, and next steps clearly with customers, builders, and internal teams to ensure timely resolutions.
- Maintain accurate documentation and service reports, including parts used, issues diagnosed, and corrective actions taken.
- Update monitoring platforms and internal CRM/service systems to reflect completed work and system status.
- Follow all OSHA, NEC, and company safety procedures, including lockout/tagout, PPE usage, and roof/ladder safety.
Qualifications:
- Proven experience with Enphase battery systems, Tesla Powerwalls, and SolarEdge inverters
- Strong troubleshooting and diagnostic skills
- Knowledge of solar electrical systems and safety practices
- Valid driver’s license with a clean driving record
- Ability to work independently and manage time effectively
Minimum Qualifications:
- High school diploma or equivalent.
- Certification in solar energy technology or a related field.
- Experience in electrical systems and troubleshooting.
- Familiarity with local and national electrical codes.
- Clean MVR (motor vehicle record) allowing operation of a company vehicle. SEE MVR REQUIREMENTS BELOW.
Skills/ Knowledge/ Abilities:
- Strong understanding of electrical systems and the ability to troubleshoot complex issues effectively.
- Attention to detail is essential, as the technician must ensure that all installations meet safety and performance standards.
- Communication skills are important, as the technician will interact with customers and provide training on system operation.
- Familiarity with industry/ building codes, enhancing the ability to navigate regulatory requirements efficiently.
- Ability to push, pull, lift up to 50 lbs. consistently throughout the day.
- Ability to operate company vehicle.
- Ability to safely and correctly use calibration and electrical testing equipment.
- Ability to operate motor vehicle regularly.
Benefits: - 401(k)
- 401(k) up to 3.5% Match
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Life insurance
- Medical insurance
- Paid time off
- Sick Time
- Vision insurance
Motor Vehicle Record (MVR) Requirements: Acceptable Driving History Criteria
Eligibility is determined based on the driver’s Motor Vehicle Record (MVR) and subject to insurance carrier approval.
Violation Classifications:
Type A Violations (Major Offenses)
- Driving While Intoxicated (DWI), Operating While Intoxicated (OWI), or Operating Under the Influence (OUI)
- Driving with a suspended or revoked license
- Refusing a substance test
- Reckless or careless driving
- Hit and run / leaving the scene of an accident
- Eluding a police officer
- Aggravated assault or any felony involving a motor vehicle
Type B Violations (Significant Offenses)
- At-fault accident
- License suspension related to moving violations
- Financial responsibility violations
- Failure to report an accident
- Permitting an unlicensed person to drive
- Speeding 20 mph or more over the posted limit
- Driving with an open container
- Improper or excessive loads
Type C Violations (Minor Offenses)
- Speeding (less than 20 mph over the limit)
- Seat belt violations
- Failure to yield
- Improper lane change
- Failure to obey traffic signal or sign
- Use of a mobile communication device while driving
- Illegal passing of a school bus
Violation and Exclusion Criteria:
Drivers are ineligible for Company driving privileges and insurance coverage if, within the preceding 36 months, they meet any of the following:
- One (1) or more Type A violations
- Two (2) or more Type B violations
- Three (3) or more Type C violations
- One (1) Type B violation in combination with two (2) Type C violations
