Position Summary
The Solar Operations & Maintenance Coordinator is primarily responsible for the coordination of service calls, including generating proposals and work orders, monitoring service call timelines, scheduling labor and materials, and tracking margins. This role has direct client interactions and is a vital part of assuring customer satisfaction and profitable business growth.
What You’ll Do
- Manage Work Orders
- Monitor PV site equipment remotely for performance and alerts, creating proposals for identified issues.
- Intake of client requests for service; create/manage client records.
- Develop proposals.
- Manage Work Orders, Clients, and Sites in proprietary software application.
- Generate invoice requests for Work Orders evaluating all labor, material, tooling, travel costs.
- Develop/Improve client relationships to grow book/scope of work.
- Schedule Labor and Material
- Oversee on-going work order timeline.
- Schedule labor and material in coordination with client and other Project Coordinators and O&M Manager.
- Request material and labor quotes, issues POs for approved work, manage timeline for completion/closeout.
- Close out Work Orders.
- Follow up on delayed/stalled material and projects through completion.
- Budgetary Analysis & Planning
- Collaborate with O&M team on forecasting field employee headcount and equipment needs.
- Contribute to analysis of billing rates, margins, and costs.
What You’ll Need for Success
- HS diploma required; Bachelor's in Environmental Sciences or related field preferred.
- 1+ years in the solar/energy industry.
- Project coordination experience required.
- Experience with invoicing, billing, or financial tracking preferred.
- Familiarity with solar repair terminology and standard scopes of work.
- Strong multi-tasking, data organization, and MS Office skills (Intermediate Excel).
- Excellent customer service and communication skills
- Ability to interpret electrical drawings is desired.
- Desired: OSHA 10, NABCEP, PV101 intro courses.
Continental Energy Solutions (CES) offers end-to-end commercial renewable energy solutions. We design, engineer, procure, install, commission, monitor, and maintain solar arrays, solar plus battery storage, and full microgrid solutions. Our experienced team, including NABCEP Certified Professionals, plus our extensive project portfolio of both rooftop and ground mount systems for big-box retail, warehouse, and campus solutions have put CES at the top of our industry in the Midwest.
Working for Continental Energy Solutions provides:
- Assistance, tools, and resources for success
- A collaborative, engaging and respectful workplace
- Fulfilling career opportunities and skills development
- A value based working environment:
E: Everyone United
N: Nurture Communication
E: Enforce Accountability
R: Relationships Matter
G: Growth and Development
Y: You Make the Difference
Continental Energy Solutions offers a competitive salary may vary based on the scope and responsibilities of the role and the candidate’s relevant experience, education, and skills. We also offer a rich benefits program that includes medical insurance with a generous company subsidy and HRA; dental and vision; 401(k) with 100% match up to 5% of salary deferrals; profit sharing; retirement benefit; company-provided life and disability insurance; liberal paid time off including PTO, paid holidays, parental leave and volunteer time off; tuition assistance; Employee Assistance Program and company subsidized wellness .
Continental Energy Solutions is an equal opportunity employer, and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, pregnancy, physical or mental disability, military status or unfavorable discharge from military service, arrest or conviction record, source of income or credit history.
