Critical Systems Technician II, Battery

Overview:

The Critical Systems Technician II, Battery is responsible for supporting the installation, startup, testing, certification, preventive maintenance, and service of battery systems associated with Uninterruptible Power Supply (UPS) infrastructure. This role assists in maintaining critical power reliability through battery maintenance, replacement projects, inspections, and system testing activities. Working with limited supervision, the technician supports customer sites, warehouse operations, and field service projects while adhering to strict safety and operational procedures within mission-critical environments.

Key Responsibilities:

Assist with battery replacements, upgrades, and new battery system installations
Support startup, certification, and preventive maintenance activities for UPS battery systems
Perform battery testing, inspections, and maintenance with minimal disruption to customer operations
Assist with troubleshooting and routine maintenance of DC battery systems
Support warehouse operations and inventory-related activities as needed
Work from schematic diagrams, technical drawings, sketches, and verbal instructions
Assist with disconnecting, connecting, and installing sealed battery systems in cabinets and open rack environments
Build flooded-cell battery racks and spill containment systems
Install flooded-cell battery systems within customer critical facility environments
Collect, enter, and maintain installation and maintenance test data using company reporting systems
Gather field service data and assist with maintenance reporting activities
Assist field service teams across multiple service lines, including Switchgear, Critical Operations, and HVAC when required

General Responsibilities:

Follow established operational, maintenance, and emergency Methods of Procedure (MOPs)
Ensure strict compliance with critical facility safety requirements and work practices
Maintain clean, organized, and professional job sites during service activities
Interact professionally with internal teams and external customers
Support multiple projects and service assignments simultaneously
Travel approximately 50% or more to support customer locations and project requirements
Maintain regular and reliable attendance
Participate in training and technical development activities
Promote a culture of safety, quality, and continuous improvement
Perform additional duties as assigned by Services Management

Required Skills:

Basic knowledge of battery systems and critical power infrastructure
Understanding of or ability to learn AC/DC electrical theory, electronic components, and electronic circuitry
Ability to use hand tools and general maintenance equipment safely and effectively
Ability to follow technical instructions, procedures, and safety requirements
Understanding of battery string configurations, including series, parallel, and series-parallel connections
Knowledge of torque specifications, torque-mark applications, and installation quality inspections
Familiarity with electrical safety procedures and isolation methods
Strong attention to detail and documentation accuracy
Good communication and teamwork skills
Proficiency with Microsoft Word and Excel

Desired Skills:

Experience supporting UPS battery systems or critical power environments
Familiarity with battery testing and maintenance procedures
Experience working in data centers, mission-critical facilities, or industrial environments
Knowledge of flooded-cell, VRLA, and other industrial battery technologies
Ability to read electrical drawings and technical documentation
Experience using battery testing and monitoring equipment
Eligibility to obtain and maintain a security clearance

Experience & Education:

High School Diploma required
Experience in electrical, battery, mechanical, or technical service environments preferred
Knowledge of AC/DC electrical systems and battery technologies preferred
Ability to learn critical power maintenance and installation procedures
Training and experience with the following equipment preferred:
- Digital Multimeters
- Amp Clamps and Flexible CTs
- Alber Cellcorder Battery Testing Equipment
Understanding of electrical isolation procedures, arc-flash safety, and proper PPE usage required
OSHA 10-Hour Certification required
NFPA 70E Safety Training required
Valid driver's license with a clean driving record required
U.S. Citizenship required
Ability to obtain a security clearance preferred
Ability to travel approximately 50% or greater as project requirements dictate
No supervisory responsibilities required for this position.

Fusion Cell

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Critical Systems Technician II, Battery