The chosen candidate will be responsible for providing all around support to the clinic and patients in the following capacities:

Patient focus:

Welcomes patients into the clinic in a warm and friendly manner
Checks-in patients as they arrive for their appointment
Provides a clean and organized waiting area
Assists with helping patients select appropriate skin retail products
Optimizes patient satisfaction
Enters patient information and billing information into electronic database
Protects patients and employees by adhering to OSHA infection-control policies
Identifies and resolves patient-centered problems in a timely manner; Involving Clinic leads when appropriate
Adheres to HIPAA privacy policies
Follows all Standard Operating Procedures and other guidelines

Administrative Support:

Scheduling:

Required Qualifications:

Requires a High-School diploma or equivalent
At least 2 years’ experience in a healthcare environment; Preferably in a Dermatology or a Specialty Clinic
Strong computer skills – Microsoft Office and ability to learn new computer software
Customer-satisfaction personality
Ability to travel to other clinic locations in the Twin Cities metro area as needed to cover shifts as needed
Prior understanding of HIPAA compliance

Additional Qualifications:

Strong work ethic and team player
Exceptional organizational skills and effectively prioritizes tasks
Excellent customer service skills
High degree of professionalism
Ability to deal sensitively with confidential material
Strong interpersonal (verbal and written) communication skills
Ability to communicate with various levels of management
Positively contribute to the USS team environment by taking initiative to learn and build skill sets
Ability to independently problem solve

Dermatology Practice Management

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