Heidi Drennan

Skills

Customer Service; Strong Written and Verbal Skills; Pro-Active Problem Solving; Building rapport quickly and understanding people's needs; Detail oriented; Work well independently;

About

It is very important to me that my next career opportunity be with an organization that cares about creating a more sustainable world! With over 25 years of experience as a professional actor and five years as a real estate agent, I’ve built a strong foundation in administration, communication, client support, and proactive problem-solving.

As an actor, I spent decades connecting with diverse audiences, which sharpened my verbal communication skills and taught me the importance of listening carefully and responding thoughtfully. Building rapport quicklyand understanding people’s needs became second nature to me—skills that are essential when helping customers feel heard and supported.

My time as a real estate agent strengthened those abilities even further. Guiding clients through detailed contracts and major life decisions required patience, strong written communication, close attention to detail, and the ability to anticipate and resolve potential issues before they became
problems. Providing a smooth, positive client experience was always my top priority.

I am now seeking a remote position that will allow me to continue growing professionally as I prepare to relocate from Chicago to Southern California. I work well independently and pride myself on being organized, dependable, and solution-oriented. Most importantly, I enjoy
helping people and making their experience as smooth and positive as possible.