Location: Kuala Lumpur, Malaysia | On-Site
Start Date: June/July 2026
Shift Requirement: 24/7 On-Call Rotations
Salary: Up to MYR 9,000 (Preferred BPO & SRE Experience)

What is a Site Reliability Engineer (SRE)

A Site Reliability Engineer (SRE) combines software engineering and systems engineering to build, maintain, and optimize large-scale, highly available, and fault-tolerant systems. This role focuses on automation, infrastructure reliability, system scalability, and operational excellence in a fast-paced BPO environment supporting infrastructure services and AML systems.

Key Responsibilities

Design, build, and maintain scalable, highly available, and fault-tolerant systems
Collaborate with software engineering teams to improve reliability and system performance
Develop automation procedures to reduce manual intervention and improve operational efficiency
Monitor infrastructure performance and proactively identify system bottlenecks
Implement and maintain monitoring tools, automated alerts, SLIs, SLOs, and SLAs
Participate in 24/7 on-call rotations, including scheduled shifts and holidays
Conduct root-cause analysis and lead blameless post-mortems to prevent recurring issues
Ensure systems comply with security standards and regulatory requirements

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, Computer Engineering, or a related field
Minimum 3+ years of experience as a Site Reliability Engineer, Systems Engineer, or Software Engineer
Strong proficiency in at least one programming language such as Python, Go, Java, or C++
Experience with shell scripting, Linux operating systems, and network architecture
Strong understanding of relational databases and database modeling
Experience with Docker and Kubernetes is highly preferred
Familiarity with monitoring tools such as Prometheus and Grafana
Exposure to machine learning frameworks such as TensorFlow, PyTorch, MXNet, or PaddlePaddle is an advantage
Excellent communication skills and ability to collaborate in cross-functional teams
Able to work in a fast-paced environment with rotational on-call responsibilities

Preferred Candidate Profile

Experience working in BPO environments is highly preferred
Strategic thinker with strong troubleshooting and analytical skills
Passionate about automation, reliability, and infrastructure optimization

What's in it for You

Competitive salary package up to MYR 9,000
Opportunity to work on large-scale distributed systems and infrastructure
Exposure to modern cloud-native technologies and automation tools
Career growth opportunities within a global organization
Collaborative and innovation-driven work environment
Continuous learning and professional development opportunities

Apply via: dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140

Site Reliability Engineer (SRE) – BPO Environment | KL | Up to MYR 9K jobs

Site Reliability Engineer (SRE) – BPO Environment | KL | Up to MYR 9K