JOB SUMMARY:
Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:
Directs and supervises employees responsible for operating and/or providing technical support for the operations of the Company's electric Transmission & Distribution (T&D) system that may involve service work, service administration, field planning, trouble calls, safety process, work order/Adverse Event (AE) processing, use of Compact Secondary Substation / Warehouse Management System (CSS/WMS), obtaining/expediting construction materials, joint facilities billing, customer billing jobs, and/or storm restoration.
Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.
MAJOR ROLES AND RESPONSIBILITIES:
This position is responsible for supervision of Field Planners/Field Engineers as well as monitoring and coordinating all resources. Balances field planner/engineer work load. Reviews design due dates and re-assign work as necessary. Review completed work orders for feedback and work order accuracy. (50%)
Responsible for technical support for the construction, operation, and maintenance of all electric facilities in the division. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction. Resolves customer complaints. (15%)
Knowledge of company construction standards, rates, field operating procedures, safety instructions, union contracts, and accounting manuals. Review project designs before and during construction to determine best economic design. Analyze engineering alternatives and provide valid justification for projects. Responsible for managing annual budgets for Electric Distribution. (15%)
Appraise and approve the work of field planners/engineers doing design work. Develops employees to enhance professional values and effective performance. Identify and arrange for necessary training. (10%)
Assist operations with storm restoration efforts. (10%)
Education & Experience Required:
- Bachelor’s Degree with a minimum of 4 years relevant experience preferred. Associates Degree with a minimum of 7 years relevant experience or High School/GED with the completion of the relevant progression program and 10 years relevant experience required.
- Leadership experience preferred.
Skills/Abilities:
- Strong project management skills.
- Ability to multi-task.
- Conceptual thinking: Identifying the key aspects of complex situations and understanding the big picture.
- Strong problem solving and analytical skills.
- Effective negotiation skills.
- Develops employees to enhance personal development and leadership skills.
Mobility Information: Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
