Key Account Lead

Too Good To Go • Toronto, Ontario, Canada • 1w ago

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions to be exact.

💻 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50%+ off retail value. Alongside our app, we operate an end-to-end surplus food management solution, and influence legislation to reduce food waste.

📈 Scale: We continue to grow fast. Our community of 100+ million registered users and 160,000+ active partners across 19 countries, have already saved 350 million meals from going to waste. We partner with some of the industry’s biggest names like Starbucks, Whole Foods Market, Metro, and Tim Hortons to drive social and climate impact.

⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in FastCompany list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner.

The Key Accounts Team Lead role

This is a sales manager role focused on account management and creating value for our largest partners. You will lead a team of Key Account Managers to add more quality stores and Surprise Bags to fight food waste with Too Good To Go.

As a Team Lead, you will report directly to the Country Director (CA) and play an important role in driving our market penetration. Key responsibilities include:

Be responsible for team performance from target setting and accurate forecasting, to driving KPIs and landing results.
Upskill the team to excel at building and nurturing strong relationships with key customers to drive growth and revenue results.
Be customer-obsessed to consistently learn from our partners about their food loss & waste goals, then drive value for a successful long term partnership

You would be a great candidate if you’re:

Concise in your pitch, curious in your analysis. You are an effective communicator (regardless of audience) and are persuasive with words as you are with numbers.
Thrives in the face of a challenge. You navigate ambiguity well, and embrace it as an opportunity to learn. You aren’t afraid to experiment to chase outsized impact.
Strategic in nature, resilient in execution. You won’t stop till we achieve our company’s vision of a world without food waste

Requirements:

5-7 years in a sales role with a proven record of exceeding targets. Industry experience that translates well include: technology, marketplaces, and food/hospitality.
3 years of people management experience. Proven record of building and leading teams to achieve and exceed targets.
Polished, detail-oriented professional with a humble and collaborative attitude.
Experience with value-based selling and/or MEDDICC methodology.
Experience collaborating effectively cross-functionally with our Marketing, Data, Operations teams, especially within a matrixed organisation,
Experience with Salesforce (or CRM) preferred; accountability and demonstrated ability to effectively manage and meet key performance indicators (KPIs)
Enthusiasm for sustainability, food waste reduction, and environmental issues.
Full professional proficiency in French/English is an asset

Our values:

We Win Together
We Raise the Bar
We Keep It Simple
We Build A Legacy
We Care

What we offer

A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.
Personal and professional development opportunities in a fast-paced scale-up environment.
An inclusive company culture where you can bring your authentic self to work
A strong, values-driven team culture where we celebrate successes and socialize with colleagues that care to offer

Benefits

WORK FLEXIBLY:
- Enjoy hybrid working from our great, centrally-located offices, and at home. We are 3 days in-office.
- Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
- 100% Employer paid health coverage options for employee (Includes medical EPO plan, dental, and vision)
- 50% employer paid health coverage options for your family
- Additional days off for significant life events
CELEBRATE & SOCIALISE
- Regular social events like summer and winter parties.
- Coffee, snacks and fully-equipped kitchens.
- Get to know our community with a monthly free Surprise Bag
- Paid volunteer time through our Shareback volunteering programme
- Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

How to apply

Please submit your CV and cover letter in English. A member of our Talent Acquisition team will be in touch within a few weeks. We look forward to reading your application!