Our reputable Renewable Energy client is seeking an Operations Manager to join their team in Johannesburg, Benoni
Salary: Market Related
Benefits include:
- Medical Aid (Momentum) – 100% contribution from Company.
- Retirement Annuity Fund (Momentum) – 50% contribution from the Company & 50 % contribution from the candidate.
Requirements:
Education and Experience
- Minimum of 1-3 years of experience in operations management, preferably in solar, renewable energy, or electrical contracting industries.
- Proven track record of managing installation projects (residential, commercial, and agricultural).
Technical Skills
- Strong understanding of solar PV systems and electrical installations.
- Proficiency in project management tools (e.g., MS Project, Smartsheet, or similar).
- Familiarity with inventory management systems and supply chain processes.
Management Skills
- Experience in leading teams and managing personnel.
- Strong communication and problem-solving skills.
- Financial acumen with experience in budget and cost management.
Other Requirements
- Valid driver’s license and vehicle.
- Strong understanding of health and safety regulations.
- Ability to work under pressure and manage multiple projects simultaneously.
Responsibilities:
Technical Support in Project Development
- Provide technical insights and input during the development stages of solar installation projects.
- Assist with accurate quoting based on site specifications, product selection, and technical requirements.
Project Preparation
- Ensure all necessary stock, equipment, and materials are prepared before the project starts.
- Oversee procurement processes and maintain accurate stock records for all ongoing projects.
- Liaise with the warehouse and logistics team to ensure timely delivery of materials to sites.
Project Management
- Manage the installation process for residential, commercial, and agricultural projects, ensuring timely and budget-friendly completion.
- Coordinate with clients and subcontractors to ensure all project specifications are met.
- Monitor project progress and report to senior management regularly.
Health and Safety Compliance
- Ensure compliance with health and safety regulations on-site, including overseeing the use of PPE and adherence to safety protocols.
- Collaborate with the Health and Safety Officer to keep site safety files updated and ensure safety measures are followed.
Quality Control
- Implement quality control measures across all projects, ensuring installations are conducted to the highest standards.
- Conduct post-installation inspections and address any workmanship issues or defects.
Client Communication and Satisfaction
- Act as the main point of contact for clients during installation projects, providing updates and addressing concerns.
- Resolve client escalations or complaints related to project execution promptly.
Budget and Cost Management
- Manage project budgets, track expenses, and report on financial performance.
- Identify cost-saving opportunities while maintaining high standards of installation quality.
Technical Support Oversight
- Oversee the technical support team responsible for handling client callouts, service calls, and troubleshooting.
- Ensure that the team responds to technical issues in a timely manner, prioritising urgent matters and minimising downtime.
- Monitor team performance, including adherence to response time targets and the resolution of technical issues.
- Address escalated support tickets and ensure prompt, satisfactory resolution of client issues.
Employee Management
- Oversee both internal and external installation teams, ensuring quality workmanship and efficient operations.
- Manage and evaluate the performance of team leaders and subcontractors, providing feedback and implementing improvements where necessary.
- Oversee and manage the daily operations of the team, including timekeeping, attendance, and work allocation.
- Conduct employee performance reviews, providing constructive feedback and guidance for professional development.
- Approve overtime requests and manage overtime allocation based on project demands and budget constraints.
- Approve leave requests, ensuring team coverage and project continuity.
- Handle any employee disputes, grievances, or disciplinary actions in consultation with the Human Resources department.
Training and Development
- Develop and implement training programs for installation teams to promote ongoing skills development and industry standards adherence.
- Stay updated on the latest solar technologies and trends, ensuring that the team is informed and trained accordingly.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
