Job Description and Duties
Under the general direction of the Office Chief, Staff Services Manager (SSM) II, Office of Hiring Services, the Branch Chief (SSM I) supervises and oversees workload related to the Department's Position Management and Position Tracking Processes. The SSM I provides guidance and will be responsible for a variety of complex and highly technical hiring matters; and consulting with managers, supervisors, and program specialists when necessary. Keeps management apprised of all activities and decisions as necessary.
Manages and directs staff in the position control and PARF tracking process to ensure necessary position transactions are processed timely and that requests to fill positions are quickly ‘moved’ through Division of Human Resources. Partners with SSM II and DOT Budget Office to ensure timely processing of BCP/FL positions and Department of Finance packages. Leads the team through the annual position reconciliation process (Schedule 8) and coordinates with DOT Budget Office and IT to ensure data is processed accurately and on-time. Oversees PTAS, Blanket and Staffing Reports. Verifies that the data being disseminated is accurate and timely. Adheres to confidential distribution list protocol and communication professionalism. Oversees the integrity of the Position Tracking Automated System (PTAS), that houses all authorized positions. Acts as the project manager for the development, implementation, and training of an anticipated new PTAS solution. Partners with IT to provide relevant information, explanation, and testing. Ensures that subordinate staff is committed to providing quality customer service at all times with the goal to thoroughly meet customers’ needs.
Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong knowledge of the California Department of Human Resources, State Controller's Office, Memorandum of Understandings (MOU), and civil service rules, laws, and regulations governing position management processes.
- 2+ years of experience in human resources, specifically, position management, auditing, and/or knowledge of rules and regulations pertaining to position control and working in a personnel or human resources office.
- Ability to work in a fast-paced environment.
- Ability to work under pressure with changing priorities, and to coordinate multiple tasks efficiently and independently to meet deadlines.
- Ability to work independently and with others along with the ability to guide and train staff both directly and indirectly.
- Strong organizational skills, and the ability to set priorities, manage multiple projects, and meet deadlines within challenging time constraints.
- Experience analyzing, interpreting, and applying personnel laws, policies, and processes.
- Strong verbal and written communication skills.
- Ability to be innovative and suggest strategic ways to improve business operations.
- Ability to lead and motivate a multi-disciplinary staff.