Semper Solaris is the fastest growing leader in the Residential Solar and Roofing Installation industry. We offer Solar, Battery, Roofing and HVAC installation and service! Our commitmentâ¯to excellence has earned us an industry-wide reputation for being one of the top residential construction remodeling companiesâ¯in California.
Benefits for Full-Time Employeesâ¯Include:â¯â¯
- Medical, Dental, Vision, Voluntary Life & AD&D Insurance, H.S.A., and Employee Assistance Program
- Potential Bonus Opportunities and Career Path Opportunities for Top Performers!â¯â¯
- Paidâ¯Sickâ¯and Vacationâ¯Timeâ¯â¯
- 401k
Position Summary:
Semper Solaris is looking for an organized and motivated Project Coordinator III for our Solar Operationsâ¯department for our Manteca location. This person will perform a wide variety of technical, administrative and communication duties including but not limited to scheduling installations, interacting with subcontracted installation crews at the job site and coordinating with customers, sales representatives and other colleagues to quickly drive project completion and customer satisfaction. Must have previous experience in a similar role!
The ideal candidate must have excellent communication skills (both written and verbal), and be highly computer literate with experience utilizing MS Office programs Word and Excel.⯠Experience with Salesforce is a plus. They will be a team player who is also comfortable taking charge of operational flow and advocating for the customer. They will be polished, professional and have strong organizational skills with the ability to perform multiple projects simultaneously while prioritizing responsibilities and work assignments.
This role is onsite for our Manteca location
Responsibilities:
- Manage pipeline of customers in a variety of work queues
- Keep jobs moving closer to completion at all times
- Collect on accounts receivable and submit information to corporate office
- Answer incoming calls and field questions from customers and sales representatives
- Engage with the appropriate staff to ensure project is meeting SLAs and timelines
- Advocate for the company and use knowledge and sincerity to overcome customer frustrations around construction challenges
- Utilize conflict management skills and escalate issues as needed
- Communicate effectively with branch personnel using a professional, empowering approach
- Provide daily reports and update to management
- Generate goodwill for the company in the form of 5-star reviews and referrals
- Perform other duties and tasks as needed
- Minimum of 5 years'â¯experience working in the Residential Solar industry
- Must have experience in a lead or supervisor capacity, where you were responsible for the work of others
- Exceptional written and verbal communication, time management and follow-up skills
- Ability to manage long term relationships with customers, colleagues, and vendors
- Ability to manage small team, delegating responsibilities and following up on progress
- Proven ability to effectively manage complex processes
- Experience with Project Manager software (Salesforce plus) and proficient in Microsoft Office programs
â¯â¯Preferred Qualifications:
- Ability to prioritize work and work under sensitive time restraints
- Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations
- Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience
- Ability to follow through on assigned tasks and projects with minimal supervision
- Foresight and desire to take initiative to achieve desired results
- Ability to prioritize and multitask
- Exceptional customer service and verbal communication skills
- High level of organization and professionalism
- Strong attention to detail
- Good problem-solving skills
Pay Rate: $65k-$75k annually depending on experience
Physical Requirements:â¯
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to remain in a stationary position for long periods of timeâ¯
- Must be able to talk, listen, and speak clearly on telephone
This employer is an Equal Opportunity/Affirmative Action and E-Verify employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.â¯
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