Department of Transportation
Application Methods:
- Electronic (Using your CalCareer Account)
- By Mail
- Drop-off
Job Description and Duties
District 08 - 602 / 4275- Transportation Management Center. Under the direction of a Caltrans Maintenance Supervisor, the incumbent operates communication equipment in a dispatch center to receive and disseminate messages, broadcasts, and bulletins which be of a routine or emergency nature. The incumbent will maintain logs in Integrated Management Maintenance System (IMMS) and records, and perform other duties related to the dispatch operations of the Maintenance Division in accordance with Department Transportation Communication Guidelines. The Dispatch Center/Traffic Management Center (TMC) is a 24/7 operation and the incumbent may be required to work irregular hours including night shifts, weekends, and holidays with some overtime to be expected. The incumbent is expected to consistently report to work on time as scheduled, demonstrate emotional stability and even temperament, and show willingness and initiative to take independent and appropriate action. The incumbent may be called upon to report to other locations in the District if the need arises. The ability to type 40 net words per minute is required. Work assignments in the TMC require the incumbent to successfully complete a background investigation per California Highway Patrol (CHP).
Uses various computer programs such as IMMS, Lane Closure System (LCS), Computer Aided Dispatch (CAD) system to communicate with CHP, and CHP Media Information Bulletin Board (MIS). Uses telephone, fax, and two-way radio system. Answers calls, extract information, evaluate the nature of the calls and prioritize them. Independently interprets radio, telephone, and computer messages for routine, hazardous, or unusual situations and quickly responds in a professional manner and makes proper recommendations and/or takes appropriate action as needed for the circumstances and in accordance with Maintenance Reportable Incident Schematic and the Department Communications Guidelines.
Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement.
