The Expedition Guide must possess the ability to learn how to navigate a 32-foot catamaran through a primate-inhabited island system, narrating a 15-20 minute tour while offering insight into primate behavior and conservation. This person must be comfortable dealing with the general public and able to communicate in a personable way to large audiences. The guide is required to interact with individual guests as well, answering animal and nature related questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Operate catamarans safely through a lake within the zoo while giving tours of the primate-inhabited island system.
- Assist guests in safely boarding and de-boarding boats.
- Act as a source of information for guests in relation to cruise departure times, animals and zoo activities.
- Maintains cleanliness of dock, boats and zoo facilities.
- Enforces zoo rules and regulations.
- Other duties as assigned.
SUPERVISION
Work is performed under the direction of the Park Operations Manager. Additional guidance is received through established policies and procedures, plus verbal and written communications.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum 18 years old.
- Must be able to work as part of a team.
- Prior boat experience a plus.
- Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings.
SPECIAL INFORMATION
Naples Zoo is an Equal Opportunity Employer. The ADA requires Naples Zoo to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Human Resources Office.
As an Equal Opportunity Employer, Naples Zoo is committed to creating a diverse and inclusive company culture, and our team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
