Security Protective Force Officer
From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.
NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.
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We invite all interested candidates to apply for this opportunity. While we recognize that job seekers may hesitate if they don’t meet every requirement, we encourage dedicated individuals who meet all the basic and additional required qualifications of the role to submit an application. We value the opportunity to consider those who believe they have the necessary skills and ambition to succeed at NREL.
Job Description
A Protective Force Officer (PFO) is the most visible contributor within the NREL Community to detecting, deterring, and denying threats and hazards in support of a safe and supportive work environment. This position is located within the NREL Office Laboratory Protection (LP) Operations group. NREL is a free-flow campus with staff and visitors regularly checking in at our gates and buildings. Though non-armed, PFOs utilize de-escalation tactics to mitigate threats and ensure safety. PFOs respond to emergencies and incidents, and using a customer service approach, see them through to recovery and reconstitution of normal operations. PFOs are an integral part of the NREL campus providing security and emergency preparedness protection services in accordance with applicable laws, regulations, Department of Energy (DOE) Orders, and contractual requirements. For insight of what it would be like to be a part of the Laboratory Protection team, click here.
PFOs conduct security and response operations by:
- Patrolling NREL premises regularly to maintain safety, establish a supportive presence, and protects facilities to deter, detect or prevent illegal/unauthorized activities.
- Monitors egress and ingress of vehicles, personnel, and/or property entering or leaving the lab/facilities.
- Responds in an effective and timely manner to safeguards and security, and/or life, safety system alarms, infractions, and emergencies. Investigating and assessing the situation, then providing appropriate support and solutions to each situation.
- Enforce applicable rules and regulations as outlined in lab level procedures.
- Maintains a working knowledge of all applicable security orders, federal laws, and DOE orders. Maintains training and qualifications required for duty.
- Understands and implements departmental and lab policies/procedures governing post and patrol operations.
- Accountable to Shift Supervisors and Protective Force Group Manager.
- Ensuring facilities are secure utilizing key and equipment control (locks, doors, windows, controlled access areas, etc).
- Utilizing C-Cure Monitoring Station for door alarms and Ocularis surveillance cameras and computer programs to identify alarms, disruptions, and unlawful acts.
- Submitting reports of incidents, observations, shift reports, and daily activities.
- Performing as a member of a team, with diversity, inclusivity and respect at the forefront.
- Providing support and assistance in a professional manner to NREL Community, guests and visitors, as well as outside federal and state response agencies.
Additional tasks include:
- Uphold and honor the NREL mission statement as well as the Laboratory Protection mission statement.
- Provide security and emergency preparedness protection services on a day-to-day basis.
- Control access to NREL grounds through entrance gates, badge checks, vehicle searches, and hosting visitors and foreign nationals.
- Conduct vehicle and foot patrol to observe and report.
- Earn and maintain Red Cross Training, Life Safety qualifications, FEMA and other federal trainings.
- Respond to emergencies utilizing certifications (First Aid/AED/CPR), understanding of a Fire Control Panel (FACP), and initiating incident command (FEMA/NIMS).
- Effectively communicate routinely with staff, management, visitors and contractors.
- Operate a Central Monitoring Station as a dispatch, utilizing emergency protocol for fire or gas alarms, medical emergencies, utility disruptions, etc., and operate CCTV electronic surveillance security systems.
- Communicate with various entities through Microsoft Teams and SharePoint, as well as monitor life safety alarm points through Outlook notifications.
- Follow Emergency Notification System (ENS) sheets and Standard Operating Procedures (SOPs) to facilitate notification and internal/external responses.
- Establish tool and key control through documentation and accountability.
- Additional duties, as assigned and required, in support of overall mission objectives.
Basic Qualifications
High School Diploma or equivalent and 1 or more years of experience or equivalent relevant education/experience. Or, relevant Associate’s Degree or certification program of comparable scope or equivalent relevant education/experience. Considerable knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job. Intermediate skills in applicable software packages and office equipment. Basic project administration skills. Ability to prioritize work. Proficient written and verbal communication skills. Very good team and interpersonal skills.
* Must meet educational requirements prior to employment start date.
Additional Required Qualifications
- A minimum of one year of experience in security, safety, emergency response or related field.
- Intermediate skills in applicable software packages and office equipment. (Microsoft Office products: Outlook, Word, SharePoint, PowerPoint, Excel).
- Basic project administration skills with the ability to prioritize work.
- Proficient written and verbal communication skills.
- Ability to monitor CCTV and electronic surveillance systems.
- Excellent judgment and problem solving skills.
- Excellent team and interpersonal skills.
Government Access Controlled Systems – US Citizenship
Eligibility requirements: This position will require access to sensitive information, Government facilities, and/or Government information systems restricted to individuals with US citizenship. Only applicants that are US Citizens at the time of application will be considered.
Preferred Qualifications
- Considerable knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job.
Job Application Submission Window
The anticipated closing window for application submission is up to 30 days and may be extended as needed.
Submission Guidelines
Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
EEO Policy
NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
