At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
We’re growing fast: Our community of 103+ million users in 19 countries have already saved more than 373 million meals from going to waste - avoiding more than 1 Million tonnes of CO2e!
We’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Key Account Executive (Retail) to join us in our Amsterdam office.
Your mission
As Key Account Executive you are part of the Key Account team that focuses on the retail segment, you will report directly into the Key Account Retail Lead. You will be end-to-end responsible for medium/small partners, from HQ to shop floor. You can’t wait to grow the supply with our partners and minimise their food waste. You get energy from creating plans, business cases and convincing internal and external stakeholders at different levels of the organization. It is your mission to make more impact and change the retail world for the better!
Your role:
- You are fully (end-to-end) responsible for your accounts: from shop floor execution & training to analysing store performance and complaint handling. You are involved from begin to end and are able to translate your store operation knowledge into your conversations at HQ level.
- You build upon and enhance the good relationship with stakeholders at both HQ and store level.
- You visit shops proactively and understand the shop floor challenges as no other. You are excited to have your feet on the ground as part of the process.
- You will use the knowledge you gain from the shop floor operation and other data points to build business cases, annual plans and strategies for your accounts.
- You are responsible for a portfolio of retail partners of which you monitor KPIs such as the number of meals supplied, customer ratings, follow-ups and feedback from users and adjust where necessary.
- You create initiatives to save more meals with our partners. You take a data-driven approach when it comes to setting up new initiatives and monitor success, quality and scalability closely.
- You will support different levels of the partner’s organization to work effectively with Too Good To Go and improve the measured KPI’s. This means that you don’t hesitate to pick up the phone and/or provide training in order to optimise the way of working, to handle complaints or to make sure that stores re-supply using our platform.
- You share best practices with the team in order to elevate our way of working and actively spot opportunities for our team to grow.
What you bring:
- You have a professional and proactive attitude and don’t shy away from taking end to end responsibility for your accounts. You enjoy the diversity of picking up the phone, visiting stores, providing training and having conversations and meetings at HQ level.
- You ask the right questions, are an active listener hence you know what our customers want and how you can create mutual business cases (win-win!)
- You have a strong analytical and entrepreneurial mind and love to work with data. With these strengths you are able to spot opportunities and develop growth strategies in order to reduce food waste by increasing the number of supplying stores and supply per store.
- You are a real goal getter and like working towards targets and deadlines, you are able to deal with ambiguity and think outside of the box.
- You like to be involved in projects and pick up new ones in order to advance the organisation.
- You like working with other colleagues both within your team or cross functional and love to celebrate success together.
- You are not afraid to receive and give constructive feedback. In the fight against food waste we care personally and challenge ourselves directly. You don’t take feedback personally but think about the bigger picture.
- You show eagerness and willingness to learn and grow. Your ability to self reflect is a great stepping stone to develop in this role and your future career within Too Good To Go!
- You have interest, affinity and experience in the retail channel.It goes without saying that you are a proud ambassador of our brand and radiate our mission and vision to your accounts with great passion and enthusiasm.
- Fluency in Dutch and English
Our values:
- We win together
- We raise the bar
- We keep it simple
- We build a legacy:
- We care:
What we have to offer:
- A rare opportunity to work in a social impact company (and certified B Corp) where you can use your commercial skills to drive positive change.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together, being part of the commercial Key Account team.
- A beautiful office in the centre of Amsterdam (with a roof terrace!).
- A marktconform salary including a facilitating pension arrangement, parental leave agreements and yoga/boot camp lessons are part of our benefits.
- A hybrid working environment with a minimum of 3 office days per week.
- The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 19 countries – always ready to share knowledge and support!
- Strong personal as well as professional development in a thriving, high-growth scale-up environment.
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