Accountabilities |
Key Performance Indicators |
Evolve and implement SMS processes - Ensure compliance to DGCA CAR Section 1, Series C, Part I, Annexure II
|
SMS Implementation plan: Planned vs actual |
Internal Process management- Ensure end to end effectiveness of the internal processes defined for the SMS functioning. The processes related to Reactive management (Investigations, Corrective and Preventive actions taken), Proactive management (Audits and Inspections),
|
Process efficiency: Safety Data base that provides intelligence and information on the data collected through the adherence of the process by the operations team. (% of Action complete reports relating to end to end process adherence.) |
Stakeholder’s management-Integration of the SMS of external stakeholders (Airlines, Ground handlers, Refuellers, Caterers and service providers) with the RGIA SMS procedure. Safety-Meetings, Trainings, Audits and Inspections, .
|
No of Meetings, Trainings, Audits and Inspections, Communication and Joint safety initiatives.
|
Safety promotion- Ensure safety promotion through Safety newsletters/notices/learning’s, Awards and recognition, Safety library/Gallery, Safety week/month/theme based programmes involving the entire Airport community; Administering safety-related surveys.
|
No of Safety promotional initiatives annually. |
Safety performance- Identifying the Safety indicators and defining the Safety targets; Monitoring and evaluating the results of corrective actions; Ensuring that risk assessments are conducted when applicable; Monitoring the industry for safety concerns that could affect the organization; Being involved with actual or practice emergency responses; Ensure safety-related information, including organizational goals and objectives, are made available to all personnel through established communication processes.
|
Composite safety incident score; Safety Reports (Monthly, Quarterly, Half yearly, Annual, Accident/Incident investigation reports, any additional) |
Team management: Staff supervision, Building team safety competencies and efficient administrative process within the department to ensure feel, reach and deliverability from/towards
the overall goal of the organization.
|
No of safety trainings programs undergone by the team members/No of competency trainings imparted to other departments and organizations |