HOW YOU WILL IMPACT OUR MISSIONThe Catering Sales Coordinator organizes group events and meal functions as assigned; coordinates event logistics with other departments and outside parties; assures preparation of related communication documents; organizes events and activities for SDZWA both at the San Diego Zoo and Safari Park, and at offsite and regional locations. This position reports to the Catering Sales Supervisor. WHAT YOU WILL DO
Coordinate a variety of private catered events, including weddings, corporate and social markets to include site inspections, overseeing of event, responding to last minute requests, resolving operational issues and ensuring high levels of customer service.
Develops experience and plans and coordinates logistics with outside vendors, and authorities/departments as needed e.g. health department, ABC, SDPD etc. Determines event sites and creates event staffing plans, and all related logistics. Develops cost analysis for budgeting purposes including tracking expenses and revenue and reporting.
Cultivates and steward’s clients (up to $500,000 events) through highly customized experiences and tour activities, resulting in elevated revenue impact to SDZWA. Collaborates with internal departments and manages the direction of projects and events.
Create Event Orders and Planner for internal and external communications to ensure events are executed successfully with a high level of customer satisfaction.
Track deposits, guarantees, and tickets.
Contracts outside vendors for event services, negotiating best prices
Directs staff and volunteers at events
WHAT WE ARE LOOKING FOR
Preferred candidate with outreach strategy to identify potential food and beverage vendors within the local community and effectively communicate with potential vendors to highlight the benefits of partnering with San Diego Zoo for Food, Wine & Brew. Research and connect with all viable event vendors via email, phone, and in-person meetings to present partnership opportunities and negotiate terms of engagement with outside vendors and authorities/departments as needed. Assist in coordinating logistics and requirements with selected vendors to ensure seamless execution of food and beverage services during event. Maintain ongoing communication and relationships with vendors to foster long-term partnerships and ensure satisfaction with the partnership experience. Onsite support the day/night of the event, May 1, 2027 - additional nights and weekends may be required.
JOB EXPERIENCE
At least 4 years’ experience in event planning and coordination in markets including; wedding, corporate, social. Experience with food, beverage, sales, and marketing or related professional area required.
EDUCATION AND CERTIFICATIONS
High School Diploma Required.
SKILLS AND KNOWLEDGE
Working knowledge of food and beverage and banquet style services.
Working knowledge of catering menu planning and development.
Strong working knowledge of food & beverage safety standards.
Familiar with trends in catering, food & beverage and hospitality industry.
Demonstrated ability to work effectively with others in a diverse environment.
Able to operate word processing, spreadsheet, and database systems (ReServe Cloud knowledge preferred).
Able to communicate effectively (verbal and written).
Demonstrated ability to handle multiple tasks with competing deadlines with a high level of accuracy.
