Role Summary:
The diagnosis, repair, testing, quality verification and technical maintenance of Salpha Energy's solar power products and systems
Key Responsibilities
• Receive and technically assess defective or malfunctioning solar products returned for repair.
• Identify root causes of product failures rather than relying solely on component replacement.
• Carry out component-level troubleshooting and repairs where technically appropriate.
• Replace defective electronic, electrical and mechanical components in accordance with approved repair procedures.
• Escalate recurring or complex technical failures to the Head of Production & Engineering.
• Identify recurring product defects and provide recommendations for product improvement.
• Maintain accurate record of defective products repaired.
• Follow all quality control and safety measures for all repairs.