Job Title:
Quality Manager
Department:
Operations
Reporting to:
Service Delivery Manager
location
Ballycoolin
About Us:
Obelisk is an internationally competitive professional engineering services business. We provide infrastructure solutions for the telecoms and renewable sectors in Ireland and UK. In April 2022, Obelisk was acquired by Visabeira, a Portuguese telecommunications and energy service provider with a turnover in the region of €1bn per annum, operating across mainland Europe and in the US.
Job Summary:
The successful candidate will be responsible for the management of IMS (Integrated Management System) to include the planning, monitoring, testing and improving the processes and outcomes of all projects across the Obelisk Group.
Key Tasks and Responsibilities
- Identify and report any defects, deficiencies, or deviations from quality standards and work with teams to resolve issues promptly.
- Develop and implement quality control procedures, guidelines, and checklists to streamline processes and improve overall project quality.
- Review Customer specifications and other Quality documentation and monitor such documents to ensure they are accurate, complete, and reflect most up-to-date regulations
- Provide technical expertise and hands on support on Quality matters to Operations. Interpret applicable regulations, industry standards and client specifications, makes conclusions, and issues technical reports of findings.
- Develop and implement innovative workflow processes to lead to increased efficiencies with regards to costs and turnaround time
- Maintain & Manage Manual, Procedures & Forms for Obelisk Group
- Generate new (with assistance from relevant departments) or updated documentation (Procedures, Forms, Flowcharts, Work Instructions, Policies) to all employees
- Maintain documentation/records both on soft copy (Company server) and hard copy
- Plan and Carry out Internal Process Audits
- Maintain and communicate register of all site audits across 3 different departments
- Maintain Non-Conformance Reports/Site Deficiency Reports Register and closure of all issues raised
- Generate & distribute Weekly Reports
- Control & Manage Approval Process for Suppliers & Contractors
- Maintain & Manage ASCL (Approved Suppliers/Contractors List) register and associated documentation
- Maintain all Records for Fire / Environmental Safety Checks & Evacuation Records
- Provide mentoring, coaching, counseling, and training to employees regarding quality
- Initiate and drive continuous improvement
- Liaise with external vendors, contractors, and suppliers to ensure that their products or services meet the organization's quality standards
- Monitor QC Asset Dashboards for daily (Defect) Quality Form Submissions and inform Build Team immediately of new submissions.
- Compile QC Asset dashboard figures into weekly quality slide PowerPoints.
- Identify Quality Improvements each week creating a Problem Definition for each.
- Ongoing quality control checks on completed work to ensure customer specifications are being met.
Skills & Experience Required:
Strategy Profile: The successful candidate will be a qualified Quality Engineer, having gained a qualification from a recognised institute. Bachelor’s degree in engineering, or other related field. 3-5 years previous experience in a QA/QC role in the Telecoms/Renewables sector. Strong PC skills, particularly MS office suite.
Compliance Champion: Hold a current recognised professional Quality qualification. Navigate and maintain ISO accreditations (ISO 14001, ISO 45001, ISO 50001,27001), and adhere to all current legislation. Internal Auditor experience. Ability to manage QA/QC policies and procedures on multiple simultaneous projects.
Culture Builder: A passion for quality and continuous improvement with a focus on practical delivery. Excellent communication skills and a skilled collaborator. Excellent written and verbal communication skills. Ability to lead in an environment of constant change. Thrives in a challenging, fast-moving environment, with a flexible approach to work volumes. Champions our company values of Integrity, Innovation, Professionalism and Respect while modelling behaviours such as confidentiality, accountability, discretion, integrity and trustworthiness.
People Leader: Mentor and inspire the Team and influence teams across the site to foster a proactive safety culture. Strong relationship management skills. Proficiency in data-driven decision-making.
Collaborating: Engage with the wider EH&S community, sharing insights and best practices to stay ahead of industry trends. Be persuasive, presentable and confident with a proactive approach.
What you get in return:
- A career path that will enable you to reach new heights
- A flexible working environment
- Excellent company culture
- Bespoke in house and external training
- Employee discounts
- Pension Scheme
- Death in service benefit
