Position Summary
The Sales Support Coordinator provides administrative and customer-service support to our sales department. This is not a direct sales position. The role focuses on customer follow-up, unsold proposals, Hatch campaigns, candidate screening, and assisting sales representatives in the field.
Responsibilities
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Follow up with customers after sales appointments.
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Review unsold proposals and identify follow-up opportunities.
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Create, schedule, and monitor customer campaigns in Hatch.
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Route customer responses to the appropriate salesperson.
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Assist field sales representatives with software, documents, customer information, and internal processes.
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Update customer records, notes, and proposal statuses in Salesforce.
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Review applications, conduct initial candidate screenings, and schedule interviews.
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Prepare basic activity reports for sales management.
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Help maintain communication between Sales, Production, Marketing, and the Appointment Center.
Qualifications
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Must be tech-savvy and able to learn new software quickly.
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Experience using Salesforce or another CRM is strongly preferred.
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Comfortable working across iOS, Windows, and web-based software.
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Able to troubleshoot basic technology and software issues.
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Strong customer-service, communication, and organizational skills.
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Excellent attention to detail and follow-through.
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Able to manage multiple priorities in a fast-paced environment.
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Previous experience in administration, recruiting, customer service, or sales support is preferred.
Role Clarification
This is a support position and does not involve running sales appointments, presenting proposals, negotiating prices, or closing contracts.
Background and DMV Screening Required
