Job Title: Field Health, Safety, and Environmental Manager
Internal Dept.: Human Resources (HR)
Reports to: Director of Health, Safety, and Environment (HSE)
FLSA Status: Exempt
Mission Support:
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.
Position Summary:
Develop, implement, and manage GWH’s Safety Program. Develop and maintain an effective safety program that accounts for variations and changes due to trending issues. Develop and implement policies related to the safety of GWH’s associates and assets, customers, donors, etc. Major responsibilities include identifying and evaluating opportunities and best practices, assessing compliance parameters, and working closely with Loss Prevention (LP) to develop and implement strategies to minimize loss exposure.
Essential Duties and Responsibilities:
Safety:
Ensure implementation and execution of GWH’s Safety Programs to ensure compliance with all Federal, State, and Local Health and Safety Regulations.
Improve the Safety Program(s) to enhance performance, decrease liability, and improve claim losses.
Support regular Safety Committee meetings and content facilitation.
Develop, plan, and present safety-related training.
Monitor associate activity and trending analytics to gauge the effectiveness of the safety program and safety training conducted.
Ensure accreditation requirements as they relate to safety and health for CARF items.
Audits, Inspection & Compliance:
Implement, manage, and support the development of corrective and preventative measures to identify compliance standards and correct unsafe conditions.
Maintain current knowledge of federal, state, and local laws, codes, and regulations, and industry trends; assess their applicability to Goodwill operations, make recommendations, and develop and maintain compliance measures.
Manage and conduct site visits to ensure risk management, safety, and training strategies are adhered to through audit and/or inspection, and communicate findings to respective leadership.
Manage and assist with internal audit processes and procedures to ensure processes such as inspections, data analysis, support, and partnership are completed to reduce overall risk/loss.
Develop and regularly review programs required for OSHA compliance.
Incident Management & Corrective Action:
Partner with LP on current and recently opened and closed safety investigations.
Investigate accidents, conduct root-cause analyses, implement preventive measures, and review the overall ROI of safe practices.
Conduct and facilitate investigations involving work-related injuries and unusual incidents, including fire, property, and auto incidents.
Ensure incidents are closed within seven days of incident submission.
Partnership:
Partner with stakeholders/different department leaders and manage the process to ensure that all open incidents are closed in a timely manner.
Respond to and assist with all critical incidents and emergency response situations, including communication, problem-solving, and remediation.
Partner with operational leadership and review accident and incident trends to identify failure points and devise a process to minimize future risks.
Support the loss control and claims process in coordination with the insurance carrier’s loss control specialists and government fire and safety representatives and resolve recommendations.
Training:
Conduct new hire orientation as it relates to Safety and LP training as assigned.
Attend and participate in weekly, monthly, and quarterly team meetings at corporate and store levels.
Support management by providing feedback and coaching while in the field.
Recommend and provide training and retraining as needed to ensure compliance with government regulations and GWH policies.
Review and support the training of any safety-related SOPs and tools as assigned.
Perform other duties as directed by management to support evolving organizational needs.
Additional Responsibilities:
Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
Adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
Must be punctual, maintain a professional appearance, and perform expected duties.
Maintain a high level of confidentiality.
Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
Adhere to local, state, and federal laws and regulations.
Minimum Qualifications:
A bachelor’s degree is preferred; equivalent professional experience may be considered in lieu of a degree.
Five (5) years of Retail Safety or Loss Prevention experience is preferred.
Experience in management of occupational safety and/or health and safety programs.
OSHA 30-Hour in general industry or OSHA 40-Hour in HAZWOPER is preferred.
Knowledge of fleet safety, OSHA, and DOT law.
Expertise in material handling accident prevention.
Excellent computer skills (proficiency in Microsoft Office).
Must have reliable transportation to travel to assigned work locations and arrive on time for scheduled shifts.
Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.
Key Performance Indicators (KPI):
85% of all facilities have their annual workplace assessments/inspections completed as scheduled.
85% of all Drill and Emergency tests are completed as scheduled.
All documented incidents are investigated and resolved with corrective action timely.
Workers’ compensation expense and mod factor.
Track and report status of “All” audits, meetings, and action plans (timely and relevant).
Increase Transaction value vs LY.
Training/Certification completion and compliance.
OSHA, Physical Security, and HCP Compliance.
Quality of investigation and partnership with HR and Ops (prosecution and/or corrective action records managed mostly independently, measured by feedback from team leaders).
Integrity, timeliness, and quality of Safety Program Reporting.
Physical Requirements/Work Environment:
Regular twisting, bending, squatting, kneeling, pushing, and pulling.
Ability to lift up to 40 lbs. and, occasionally, lift/move items up to 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.)
Must be able to stand for extended periods of time.
Moderate indoor noise with periodic exposure to outside temperatures.
I understand this job description and requirements, and I am expected to complete all assigned duties. I also understand that the job functions may change, and that I may be transferred to another location at management's discretion.
