This is an exciting opportunity to join the team on a three-month fixed-term contract.
Role Purpose
Provide additional administrative capacity for the Communications & Fundraising team. The role will provide practical support across fundraising, events, supporter engagement, and data administration, with a particular focus on guest list preparation, invitation management, supporter data entry, Jersey tax reclaim administration, thanking activity, and event planning and follow-up. The successful candidate will be highly organised, detail-oriented and confident managing multiple priorities and deadlines. Experience of Raiser’s Edge NXT (RENXT) is desirable, but training will be provided.
Key Responsibilities
Events and Guest Management
· Prepare, maintain, and update accurate guest lists for fundraising, cultivation, corporate and supporter events.
· Assist with research to develop wider corporate audiences for inclusion in event and lecture invitation lists.
· Coordinate invitations and manage RSVPs and responses for Jersey and London lectures, fundraising events, and other supporter engagement activities.
· Provide administrative and logistical support for events, including guest lists, name badges, briefing information, event materials, and follow-up records.
Supporter Data and CRM
· Accurately record guest and supporter information, invitations, RSVPs, attendance, interactions, and updates in Raiser’s Edge NXT (RENXT), with training provided.
· Maintain accurate and up-to-date supporter records in accordance with data protection and GDPR requirements.
· Work closely with the Fundraising, Communications and Data & Insight teams to ensure supporter information is recorded consistently and accurately.
Fundraising Administration
· Assist with Jersey tax reclaim administration, including the initial processing of declarations received.
· Assist with the second phase of Jersey tax reclaim activity by identifying outstanding declarations and contacting supporters to request missing information.
· Support fundraising appeal thanking activity, ensuring supporters receive timely and accurate acknowledgements.
General Administration
· Provide general administrative support to the wider Communications & Fundraising team during the temporary assignment.
· Manage competing priorities effectively and ensure key actions and deadlines are followed through.
· Work occasional evenings or additional hours where reasonably required to support events and meet key deadlines.
Person Specification
Essential
· Strong organisational and administrative skills, with excellent attention to detail.
· Experience managing lists, invitations, responses, records, and follow-up actions accurately and efficiently.
· Excellent written communication skills and a professional approach to communicating with supporters, donors, corporate contacts, and other stakeholders.
· Strong IT skills and the ability to learn and confidently use new systems, including CRM databases.
· Ability to research, organise and accurately record information from a range of sources.
· Ability to manage multiple priorities and deadlines effectively in a busy, time-limited environment.
· A high level of discretion and care when handling personal and supporter information.
· Proactive, flexible, and collaborative approach, with a willingness to take responsibility and get things done.
Desirable
· Experience using Raiser’s Edge NXT (RENXT) or another CRM database.
· Experience in fundraising, charity, membership, events, supporter services, or a similar environment.
· Experience working with donors, corporate partners, sponsors, or VIP guests.
· Understanding of GDPR and good practice in supporter data management.
· Experience supporting events and managing guest or invitation lists.
