Solar Sales Engineer

Harvey Norman • Full-time • Sydney, New South Wales • 3d ago

Responsibilities

Produce complete solar design packages including panel layouts, SLDs, BOQs, and performance modeling
Generate comprehensive Work Orders for installers including BOM, design guidelines and compliance with AS/NZS 3000, 5033, and 4777 standards
Conduct system sizing, shading analysis, and ROI calculations based on customer consumption data
Prepare documentation for grid approvals (Ausgrid, Endeavour and Essential Energy)
Ensure accurate and complete supporting documentation for order processing
Thoroughly prepare project documentation in coordination with all stakeholders
Demonstrate independent problem-solving skills in client interactions
Deliver high-level customer service and promptly address queries
Provide technical advice to our representatives, coordinators, installers, and customer service team
Collaborate with procurement and supply chain teams to ensure timely and accurate sourcing of materials
Stay up to date with industry trends, regulations, and emerging technologies to incorporate into system designs
Evaluate and optimise existing solar installations for improved performance and efficiency
Assist in the development of proposals and technical presentations for client meetings
Support the sales team by providing technical expertise during the sales process, including customer consultations, site assessments, and solution recommendations
Assist in converting leads to sales by addressing technical queries and providing tailored system solutions
Conduct customer needs analysis and recommend appropriate solar and battery systems based on energy consumption, site suitability, and budget requirements
Identify opportunities to upsell battery storage, EV charging, monitoring solutions, and other value-added products
Participate in customer meetings, webinars, trade events, and product training sessions as required
Support achievement of sales targets and revenue objectives while maintaining high technical and compliance standards

Requirements

1+ year of experience in a similar role within the Solar Industry (residential preferred)
SAA design accreditation for grid connected
Proficiency in Microsoft Suite/Office 365, AutoCAD (essential) and PVSyst
In-depth knowledge of electrical and structural engineering principles as applied to solar energy systems
Familiarity with local permitting processes and building codes related to solar installations
Strong problem-solving skills and the ability to troubleshoot technical issues
Exceptional communication skills and the ability to thrive in a diverse team environment
Dedication to achieving company and team objectives
Ability to function effectively in a multi-disciplined, multi-skilled work environment as a collaborative team player
Strong attention to detail and a high level of accuracy
Driven to deliver high-quality outcomes for clients
Previous design and operations support experience is desirable

What We Offer

Stable pipeline of residential projects
Exposure to a variety of solar and battery systems
Opportunity to grow into a technical specialist or SME role
Collaborative and fast-paced team environment
Fast paced environment with high ownership and responsibility

Success Profile

Able to deliver accurate designs under tight turnaround times
Comfortable working in a high-volume residential environment
Strong practical understanding of installation constraints (not just theory)
Proactive in identifying and resolving design issues before installation
Takes ownership of outcomes, not just deliverables

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