Overview
As a Senior Technical Product Manager focused on Order Management & Distribution, you will be responsible for defining and delivering digital capabilities that support Scout's end-to-end order lifecycle, including order management, production coordination, vehicle allocation, distribution readiness, and fulfillment operations.
You will partner closely with Sales Order Management, Distribution, Engineering, UX, Data, and Operations teams to build scalable enterprise applications that improve operational efficiency, increase visibility across the order-to-delivery process, and support data-driven decision making.
This role is ideal for a technically-minded product leader who excels at translating complex operational workflows into software solutions, navigating system integrations, and driving product execution in a fast-paced, highly collaborative environment.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Define and Lead Product Strategy
- Lead product strategy and roadmap development for Order Management & Distribution capabilities in alignment with business objectives and enterprise priorities.
- Partner with Sales Order Management, Distribution, Integrated Business Planning, Production Steering, Finished Vehicle Logistics, Customer Experience, and Finance teams to understand business needs and prioritize opportunities.
- Translate operational processes, business requirements, and user needs into scalable product capabilities.
- Partner closely with the Sr. Specialist, OMD Process & Tools, to align process design, operational policies, and technology solutions.
- Balance short-term business needs with long-term platform scalability, maintainability, and operational efficiency.
- Identify opportunities to create reusable platform capabilities that support multiple business workflows and operational functions.
Build and Scale Enterprise Systems
- Drive the development and evolution of internal applications supporting order management, production tracking, vehicle allocation, distribution readiness, and exception management.
- Define product requirements, business rules, process workflows, user stories, and acceptance criteria.
- Partner with Engineering, Architecture, UX, and Data teams to deliver scalable, reliable, and user-friendly solutions.
- Evaluate technical approaches, system tradeoffs, scalability considerations, and implementation sequencing in partnership with engineering teams.
- Define capabilities including approvals, workflow orchestration, notifications, audit trails, reporting, and role-based access controls.
- Drive automation and workflow improvements that increase operational efficiency, accuracy, and business scalability.
Drive Operational Excellence
- Deliver tools that provide visibility into order status, production readiness, allocation decisions, fulfillment constraints, and vehicle distribution activities.
- Enable operators to efficiently manage exceptions, order modifications, inventory constraints, and downstream operational impacts.
- Ensure accurate and timely data flows across order management, manufacturing, logistics, finance, reporting, and customer-facing systems.
- Partner with business teams to identify process inefficiencies and implement technology solutions that reduce manual work.
- Support the continuous evolution of Scout's order-to-delivery operating model.
Lead Cross-Functional Delivery
- Collaborate closely with Engineering, UX, Operations, Logistics, Analytics, and business stakeholders throughout the product lifecycle.
- Facilitate product discovery, requirements workshops, backlog prioritization, release planning, and roadmap discussions.
- Communicate priorities, risks, dependencies, tradeoffs, and delivery plans to stakeholders across multiple functions.
- Coordinate successful rollout, adoption, and continuous improvement of delivered capabilities.
- Provide subject matter expertise and recommendations to support platform, process, and technology investment decisions.
Measure and Improve Outcomes
- Define and monitor product and operational KPIs, including order processing cycle time, automation rates, order accuracy, exception volume, allocation effectiveness, and operational productivity.
- Leverage data, user feedback, and operational insights to identify improvement opportunities and prioritize enhancements.
- Partner with Analytics and business stakeholders to develop reporting and performance dashboards.
- Continuously improve system usability, reliability, and business outcomes through iterative product development.
Location & Travel Expectations:
- This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC or Fremont, California.
- This role requires 3 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Experience
- 7+ years of product management, technical product management, or enterprise software development experience.
- Proven success building and scaling enterprise systems, internal applications, or business-critical platforms.
- Experience supporting complex operational domains such as order management, supply chain, logistics, manufacturing, fulfillment, sales operations, or automotive.
- Demonstrated ability to translate business processes into scalable software solutions and actionable product roadmaps.
- Strong experience partnering with Engineering, UX, Data, and Operations teams to deliver impactful products.
- Experience working in startup, high-growth, or 0-to-1 product environments is strongly preferred.
Technical Expertise
- Strong understanding of enterprise application architecture, APIs, integrations, data models, and workflow systems.
- Experience with platforms such as order management systems, ERP, CRM, inventory management, logistics systems, or custom internal applications.
- Ability to partner effectively with engineering teams on technical tradeoffs, architecture decisions, and implementation planning.
- Familiarity with reporting, analytics, KPI development, and data-driven product management.
Skills
- Excellent communication, facilitation, and stakeholder management skills.
- Strong systems thinking with the ability to connect business processes, technology, data, and user experience.
- Data-driven decision maker with strong analytical and problem-solving capabilities.
- Ability to manage ambiguity, competing priorities, and cross-functional dependencies.
- Passion for building products that simplify operations and improve business outcomes.
Education
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $120,000.00 - $145,000.00
Initial California base salary range= $132,000 - $159,500
Internal leveling code: IC9
