Creative Services Coordinator
Maryland Zoo is an EEO Employer - M/F/Disability/Protected Veteran Status
General Summary: The Creative Services Coordinator is
responsible for assisting with the production
of graphic design projects for the
Zoo's advertising, marketing, and signage. Outputs include brochures, banners, temporary and permanent signage,
digital, web, and email marketing. This position
reports to the Director of Creative
Services. Additionally, the Creative Services Coordinator will support the Zoo's mission to save wildlife and protect wild places
and contribute to its environmental, social, governance sustainability, conservation, education and DEAI
(Diversity, Equity, Accessibility and Inclusion) goals.
Primary Function:
- Assist with the
production of all in-house
design work including publications, signage,
advertising, and on-grounds
graphics;
- Assist with developing and maintaining
consistent visual identities
to enhance marketing
initiatives;
- Assist with project
work flow, including
deliverable dates and vendor management and billing;
- Collaborate
with Zoo departments to implement visual solutions
for needs relating to events,
signs, and marketing
requests;
- Assist with email marketing design;
- Collaborate
with Digital Media Coordinator;
- Organize and maintain
photo archives and digital graphics
library;
- Maintain industry knowledge
on graphic trends
and design software;
- Perform other duties as assigned; and,
- Adhere to all policies and procedures
of the Zoo.
Communication (Internal and External):
- Assist with coordination
of various Zoo vendors including, printers, outside designers, manufacturers,
retailers, photographers and software/hardware companies;
- Maintain
collaborative and service-oriented relationships with key internal department managers to fulfill
graphics requests;
- Coordinate
and distribute finished pieces,
images, logos, photographs
to outside advertisers, agencies or
Zoo managers.
Management of Resources
(Financial, Human Resources, Facilities):
- Prioritize incoming requests, create and communicate project
timelines.
- Work closely
with Director of Creative Services to manage department resources;
- Develop and manage relationships with outside vendors;
- Organize, update, and maintain photo archives and digital graphics
library; and,
- Assist the Zoo's advertising agency of record to request or fulfill design related agency projects.
Education:
- Bachelor's degree in graphic
design, advertising, and/ or related
fields preferred.
Experience/Training:
- Minimum 6 months
of related professional experience;
- Two to three
years working on graphic design projects preferred;
- Marketing and advertising work experience preferred;
- Proficient
knowledge of programs
including Photoshop, InDesign,
Illustrator;
- Knowledge
of Adobe After Effects, HTML5 or CSS preferred, but not
required;
- Mac Pro system
proficiency; and,
- Must have a valid driver's
license.
Traits Desirable:
- Ability to work with individuals from a wide variety of ethnic, cultural,
and economic backgrounds;
- Excellent
knowledge of the creative and printing processes;
- Knowledge of sign production process
and sign design programs;
- Ability to communicate effectively;
- Strong organizational skills;
and,
- Excellent
English written skills.
Equipment:
- Must
be able to operate a variety
of machines and equipment including computer,
telephone, scanner, copier, two-way radio, golf cart, vehicles, etc.
Working Conditions:
- Must be able to stand and remain active for an eight-hour shift;
- Must be able to walk large areas of
the Zoo as needed;
- Must
be able to work in an outdoor weather
environment in all seasons
and weather, including heat/humidity, cold
temperatures, and/or wet conditions;
- Ability to work a flexible
schedule to include weekends, holidays, and special events; and,
- Must be able to exert up to 35 pounds of force to lift,
push, pull, carry,
or otherwise move objects.
Disclaimer:
The statements
above are intended to describe
the general nature and level of work
being performed by employees
assigned to this classification. They
are not intended to be construed as an exhaustive list of all responsibilities,
duties and/or skills required of all personnel so classified. Therefore, management reserves the right
to revise the job or to require that other or different tasks be performed when circumstances change.
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