HOW YOU WILL IMPACT OUR MISSION
The Food Server performs a variety of moderately difficult duties in greeting and taking orders from restaurant guests, serving guests, keeping assigned tables and areas clean and orderly. This position reports to the Lead Food Server, Manager and Supervisor.
WHAT YOU WILL DO
Welcomes and greets guests
Takes and serves food and beverages orders tableside
Prepares certain menu items including salads, appetizers, and desserts
Advises customers’ regarding menu items
Make Customer Service a top priority
Politely and professionally answers guests’ questions regarding the Zoo or Safari Park
Professionally handle difficult situations with employees and guests
Keeps assigned areas clean, orderly and in a safe condition
Assists new personnel as needed
Assists (Lead, Cooks, Manager and Supervisor) as needed
Assists with special events when needed
Compliance with the SDZWA and Health Departments uniform standards
Maintains a passing grade on the County of San Diego Department of Environmental Health Food Handlers exams
Maintains a passing grade on the Environmental Health Department tests
Adheres to all SDZWA and department policies and practices
Performs related duties and responsibilities as required
WHAT WE ARE LOOKING FOR
The ideal candidate will obtain an RBS Certification and Food Handler's Card within 30 days of starting the position.
JOB EXPERIENCE
At least one year of full service or fine dining restaurant experience.
SKILLS AND KNOWLEDGE
Wine, premium beers and specialty cocktails
Standard menu items and daily specials
Cash handling procedures
Safety and sanitation methods used in the preparation and serving of food
Basic inventory controls and best practices
Basic usage and care of standard kitchen equipment and utensils
Guest service standards and policies
Operate and understand the cash register system
Proficiently handle cash and credit card transactions
Understand and carry out oral and written instructions
Make simple arithmetic calculations
Communicate effectively (verbal and written)
Interact tactfully and courteously with guests and employees
Work effectively in a team environment
Multi-task and prioritize to meet the demands of business
Work in a high volume, fast-paced environment
Work competently with large diverse groups of people
Perform required clean-up work
