THE COMPANY
Invio Automation is a leader in Industry 4.0, delivering high-value automation solutions that help customers accelerate growth in specialized markets such as medical devices, life sciences, and advanced manufacturing. With deep domain expertise and extensive engineering capabilities, Invio partners with clients from early-stage product design and R&D through to full-scale automation. Customers value Invio’s commitment to precision, quality, efficiency, and safety, and rely on its innovative, scalable solutions to support long-term growth. Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North American presence with global reach, and a team of over 600 experienced professionals across the Midwest and northeast.
Invio operates through two integrated segments:
- The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.
- The Technologies Segment focuses on advanced autonomous systems and ergonomic tooling, including heavyweight Autonomous Mobile Robots (AMRs), Automated Guided Vehicles (AGVs), turnkey assembly solutions, and custom lift-assist tools for safety-critical applications.
Together, these segments enable Invio to deliver tailored automation solutions that improve performance and achieve high efficiency across the production lifecycle. Visit https://invioautomation.com/ for more information.
DESCRIPTION
An Accounts Receivable Associate is responsible for accounts receivable activities in the office which include preparation, review and maintenance of records. An Accounts Receivable Associate must be professional, proactive and positive when interacting with vendors and customers. Our goal is to exceed expectations and ensure our internal and external customers receive an exceptional experience at Invio Automation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Generate and issue customer invoices accurately and in a timely manner.
- Collaborate with Sales, Customer Service, and other departments to resolve billing disputes.
- Monitor customer account balances and follow up on past-due invoices.
- Contact customers regarding outstanding balances and resolve payment issues professionally.
- Reconcile customer accounts and investigate discrepancies.
- Set up new customer accounts and maintain accurate customer records, including billing and contact information.
- Complete and process new customer paperwork
- Prepare AR aging reports and assist with collection efforts.
- Perform credit risk assessments for new customers
- Ensure compliance with company policies, internal controls, and accounting procedures
- Other tasks and projects as assigned by supervisor.
Qualifications:
- To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with customer service is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.
- Other Skills and Abilities:
- Strong analytical skills, excellent oral and written communication skills, and ability to work well with others.
- Must be organized and detail oriented with a high level of accuracy
- Advanced Microsoft Excel skills
- Willingness to learn new responsibilities
- Ability and commitment to work overtime to meet deadlines, particularly month end and year-end financial statement close
- Proactive and able to manage priorities and time effectively
- Must be professional and maintain confidentiality
- Ability to prioritize and work with limited supervision.
- Ability to work well under pressure and to remain flexible to changing schedules and demands.
EDUCATION
- High School Diploma or Equivalent. Prior accounts receivable, finance, or general office experience, ideally with ERP.
INVIO AUTOMATION’S CORE VALUES
- We take pride in the reliability of our team and the difficult problems we solve for customers.
- We deliver real customer value that positively impacts the lives of those around us.
- We are dependable. Relationships and trust matter.
- Our ingenuity and desire to improve lives will complement our suite of solutions.
- We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
- We believe exceptional service is better demonstrated than said.
