Job description
- Overseeing the service operations of a company to ensure quality customer support and after-sales services
- Auditing the work of the service department to identify inefficiencies and devising solutions
- Tracking and monitoring service metrics, such as response time, resolution rate and customer feedback, to identify areas of improvement
- Preparing comprehensive reports detailing all the activities of the service department to the senior management
Kindly share us your updated resume ASAP.
Thanks & Regards
Reenu Tiwari
E-mail: jobs@osmgmtservices.com
Contact-+91-7065044020/22
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M/S OS Mgmt Consulting Services