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Open: July 20, 2026 — Closes: July 27, 2026
Summary
You will serve as a PUBLIC SAFETY DISPATCHER -Field Unit Local Hire Auth (FUL) . The purpose of this position is to serve in a Communications Center that provides public safety dispatch operation, in public safety emergency response. You may be required to travel overnight away from home up to 5 nights per month. First time hires to the Federal government normally start at the step 1 rate.
Major Duties
Some of the major duties you will perform include but are not limited to the following: Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgment according to interagency guides, protocols and pre-plans. Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies. Use a variety of specialized computer programs such as NCIC (National Criminal Information Center), NLETS (National Law Enforcement Telecommunications System), and CAD (Computer Aided Dispatch) in the performance of dispatch duties. Complexity of communication center will vary by park location. Centers may perform multi-jurisdictional all-risk incidents (law enforcement, wildland fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services), and/or serve at an inter-agency level (collaborate with federal, state, county, and local agencies). At the GS-7 and GS-8 grade levels, employees will serve as the senior dispatcher on staff, providing orientation, training, and leadership for lower graded or new dispatchers. At this level, dispatchers are expected to be able to troubleshoot issues and contribute to more efficient operations by reviewing and making recommendations for improvement of operating procedures. Duties will be developmental in nature when filled below the full performance level.
