Operations & SOP's<\/b>: Oversee daily service, manage opening/closing procedures, and ensure seamless operations. Develop, implement, and continuously improve Standard Operating Procedures (SOP's) while ensuring full compliance with food safety, liquor licensing, health & safety, and labour legislation.<\/span><\/span><\/span><\/span>
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Leadership<\/b>: Recruit, train, and mentor a high -performing team. Manage scheduling, performance reviews, and foster a culture of accountability and continuous improvement.<\/span><\/span><\/span><\/span>
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Guest Experience<\/b>: Deliver memorable, brand -aligned dining experiences. Build guest loyalty and resolve concerns professionally.<\/span><\/span><\/span><\/span>
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Financial Performance<\/b>: Manage budgets, control food and labour costs, analyse financial reports, and drive revenue through promotions and operational efficiencies.<\/span><\/span><\/span><\/span>
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Inventory & Procurement<\/b>: Oversee stock ordering, receiving, and supplier relationships. Conduct regular audits to minimise waste and maintain stock integrity.<\/span><\/span><\/span><\/span>
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Business Growth<\/b>: Support marketing initiatives, events, and menu engineering. Monitor industry trends to identify new revenue opportunities.<\/span><\/span><\/span><\/span>
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