HOW YOU WILL IMPACT OUR MISSIONThe Food Service Clerk performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Food Service Clerk under supervision, prepares, serves and sells food items while providing outstanding guest service. This position reports to the Retail Management. A Food Service Clerk is assigned and responsible for one or more areas of food preparation, service, sales and maintenance. WHAT YOU WILL DO
Prepares and sells food items
Maintains a safe and sanitary work area, practices safe food handling procedures
Operates point of sale system, handles and tenders a variety of sales transactions including cash, proactive to suggestive selling
Provides outstanding guest service, greets guests, professionally handles difficult situations with employees or guests
Assists with the daily set-up, closure, and cleaning of assigned location, stocks all necessary food items and supplies, assists with ordering
Operates food service equipment and machines safely
Ability to learn wide variety of tasks in a fast-paced environment
WHAT WE ARE LOOKING FOR
EDUCATION AND CERTIFICATIONS
RBS Certification within 30 Days required.
Food Handler's Card within 30 Days required.
SKILLS AND KNOWLEDGE
Knowledge of:
Methods, materials and equipment used in food service
Food presentation and portion control of food items served in their location
Basic inventory controls and best practices
Basic usage and care of standard kitchen equipment and utensils
Safety rules and regulations
Guest service standards and policies and uniform standards
Ability to:
Operate food service equipment and machines safely
Operate a cash register accurately and effectively
Operate assigned tools and equipment safely
Multi-task and prioritize to meet the demands of business
Communicate effectively (verbal and written)
Deal tactfully and courteously with guests and employees
Work effectively in a team environment
Understand and carry out both verbal and written instructions
Work in a high volume, fast-paced environment
Work competently with large diverse groups of people
