SUMMARY: The primary role of the position is to conduct front desk operations by assisting customers with court reservations, ensuring compliance with CourtReserve booking policy and maintaining the schedule of the desk staff. The position will also assist in maintaining an appropriate inventory of stocked goods at front desk. Ensuring the Tennis Facility’s and Park’s standard operating procedures are followed. Will maintain and reconcile point of sale systems while providing excellent customer service. Will be required to assist in outdoor activities in support of programs, events, tournaments, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES: OTHER DUTIES MAY BE ASSIGNED
- Must be or become knowledge within30 daysofCourtreservecourt booking system.
- Must train all part-time staff onCourtreserveusage and proper phoneprotocol.
- Must be able toassistcustomersonCourtreserveoperatingpolicies andprocedures.
- Responsible for providingongoinglist offood, beverage and merchandiseinventory needs toAssistantDirector.
- Responsible for providinga monthlyinventory reconciliation toAssistantDirector.
- Performs regularinspectionsof and occasional performance ofdailyhousekeepingoftheclubhouseduringshift(sweeping, dusting, stocking restrooms, beverages,suppliesand ice).
- Performslight maintenance of courtssuch asdryingtenniscourtsafterrainasneeded.
- Providesshift inspections of courtusagemaking sure court usage is as scheduled, extinguishing court lights when not in use.
- Mustbeabletolift50pounds,standforlongperiodsoftimeandacclimatetoboth indoor and outdoor weather.
- Must be able to work schedule as posted weekly;includesnights,weekends,and holidays.
- Perform other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Highschooldiploma orequivalent and1-3 years or similar experience and/or training
- An active driver’s license
- An unexpired responsible vendor’s permit
- Operating cash register or point of sale system
- Ability to effectively presentinformation in group or personal situation to customers,clientsand other employees of the City ParkConservancy
SUSTAINABILITY GOALS:
City Park employees must strive to decrease our environmental footprint by continually seeking ways to reduce waste and energy usage, care for natural Park habitat and wildlife, and to serve as models to our patrons to do the same through education and example.
PHYSICAL DEMANDS:
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, extreme cold and heat, risk of electrical shock, explosives, and vibrations. The noise level in the work environment is usually loud.
