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Open: July 9, 2026 — Closes: July 13, 2026
Summary
This position is located at Virgin Islands National Park, in the Superintendent's Office. Cost of Living Allowance (COLA) rate of 11.88 percent is authorized.
Major Duties
As a Concessions Management Specialist, you will perform the following duties: Assists in the preparation and development of prospectus documents. Assists with the development, review, and updating of contract(s), and operating and maintenance plans. Evaluates proposals for commercial service opportunities by serving as an evaluator, or technical advisor on panels. Review and evaluate required reports, programs, documents, and other data (e.g., annual maintenance plans, risk management programs, environmental management programs). Plans, schedules, and conducts evaluation visits of facilities and commercial service operations. Collects and monitors contractual, operational and safety performance data of concessioners. Reviews quantitative and qualitative feedback from customers to identify trends and develop solutions. Drafts responses to inquiries and complaints from the public. Ensures that franchise fee payments are received. Reviews and tracks expenditures against franchise fee accounts and plans. Informs commercial service providers of legal and procedural changes. Duties will be developmental in nature when filled below the full performance level.
