What you’ll do
The Parts Operations team is responsible for the management of Scout Motors’ genuine parts business, ensuring the seamlessprocurement , pricing, sales, compliance, and administration of spare parts. As a member of the team you will be responsible for working directly with suppliers on the set-up, planning, and delivery of parts directly into the Scout network warehouses and workshops to maximize customer satisfaction. This role requires superior communication skills to work across multiple internal and external stakeholders in a fast-evolving environmentduring a start-up phase. Strong project management and analytical skills are essential for success. This role reports to the Manager of Parts Operations.
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Develop parts procurement plan for service parts in advance of vehicle launch & maintain plan throughout vehicle life-cycle
- Work with internal and external stakeholders to define parts volume requirements for service needs
- Define and manage optimal stock levels and the composition of parts to meet service level KPI’s effectively, at HQ and retail level.
- Implement & leverage emerging AI solutions to support end to end aftersales parts planning efficiencies
- Create and implement strategies for distributing stock across PDCs and retail locations, ensuring efficient delivery and compliance with delivery time KPI’s.
- Identify Key Performance Indicators that set clear objectives that may be tracked throughout the organization to manage program efficiency
- Organize and document processes to capture and understand Aftersales requirements, ensuring sessions are productive and result in clear, actionable insights
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Domestic and international travel required, approximately 10-20% of the time. Valid driver's license required. Passport required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor’s Degree, or equivalent combination of education and experience.
- 5+ years of professional experience in Automotive Aftersales with focus on parts forecasting & management.
- Experience in use of demand planning systems to perform scenario planning as well as development of short and long term consumption forecasts
- Strong knowledge of ERP with knowledge of product life-cycle management, EDI communication, bills of material, supply chain operations, and supplier releasing
- Knowledge of industry-specific regulations and standards including product compliance
- Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
- Strong analytical skills with high proficiency in Excel
- Ability to communicate effectively both internally and externally with a global supply base.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $95,000.00 - $120,000.00
Internal leveling code: IC9
