Job Description: Sr. Manager, Client Delivery Bloom Energy, a solid oxide fuel cell company, is looking for a Sr. Manager, Client Delivery to join its world-class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. This customer facing role will work cross-functionally and collaboratively with Bloom's Sales, Marketing, Engineering, Regulatory, Legal, Installations, and Finance teams to ensure we deliver our solutions with a high level of predictability and customer satisfaction. This position will have the opportunity to make a significant impact on the company’s success. Bloom Energy’s mission is to make clean, reliable energy affordable for everyone in the world. The company’s product, the Bloom Energy Server, delivers highly reliable and resilient, always-on electric power that is clean, cost-effective, and ideal for microgrid applications. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. For more information, visit www.bloomenergy.com Location: San Jose, CA Role and Responsibilities Manage the customer experience throughout the delivery phase of the project Ensure that customer communication is seamless Manage the delivery of our solutions from contract to cash and ensure we hit revenue targets Partner with the Installations team to ensure tight coordination across multiple projects Partner with the Project Finance team to ensure financing aligns with customer and internal goals Work across the organization and with customers to remove roadblocks for project completion Create and maintain an easy to understand progress report structure and escalation process Partner with Sales and Marketing on expanded opportunities with customers Skills and Experience: 10+ years of relevant work experience Bachelor’s degree required, MBA preferred Strong program management skills Strong analytical, financial, and presentation skills Strong interpersonal skills with the ability to influence others Excellent communication skills - both written and oral Creative problem-solving and ability to work with ambiguity Ability to take complicated technical concepts and translate to a general audience in a compelling, succinct manner About Bloom Energy: Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result. Salary Ranges: $149,200.00 - $214,800.00 We are aware there are instances where individuals are receiving job offers that fraudulently allege to be from Bloom Energy or one of our business units. This type of fraud can be carried out through false websites, or through fake e-mails claiming to be from the company or social media. We never ask for personal information such as your bank account, Social Security numbers or National ID’s, via social media or chat-based applications, nor do we send or request payments for the purchase of business related equipment. If you suspect fraud, please report it to your local authorities immediately. Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.
