Position Summary:
The Worker’s Compensation Administrator is WCS’s designated point of contact for all processes, forms and records pertaining to the workers' compensation program.
Responsibilities (the individual’s main responsibilities will be in supporting the NY based worker’s compensation OSHA): - Completes, reviews, and maintains incident reports, or claims forms related to workplace injuries or workers' compensation claims.
- Collects information relating to the validity of the claim.
- Acts as a liaison between third party administrator, insurance companies and employer representatives. Communicate with insurance companies, third-party administrators (TPAs), legal counsel, and healthcare providers.
- Serves as the main contact for injured workers, guiding them through the process, explaining benefits, and coordinating medical appointments.
- Coordinate modified duty, ADA accommodation requests, fitness for duty evaluations (FCEs), and help get employees back to work safely and promptly.
- Assist in developing and implementing safety programs, analyzing injury trends, and training supervisors on prevention.
- Reviews outstanding medical bills to ensure that charges are accurate and has insurer initiate payment.
- Maintains OSHA reporting process: updating log data as needed and annual OSHA process reporting with insurer assistance.
- Responsible for timely completion of all required C Forms pertaining to all Workers' Compensation claims in NY.
- Participates in and contributes to safety committee meetings
- Acts in a backup capacity to support the HR Leaves team.
Internal Qualification RequirementsBachelor’s Degree preferred or commensurate experience
A minimum of 2 years of professional experience is required, preferably in support of workers’ compensation administration. General knowledge of workers' compensation laws and medical terminology is necessary.
Friendly, courteous, and professional disposition in person and over the phone
Discretion and sound judgment
Strong client service orientation, attention to detail, multitasking abilities, and organizational ability
Strong written and verbal communications skills
Proficiency with HRIS and Microsoft Office preferred.
Experience in HR, benefits, or risk management preferred
Bi-Lingual English/Spanish a plus
Physical Demands:
The physical demands include but are not limited to the use of a Keyboard, 10-key, Mouse, and Telephone Use, Handwriting, Sitting, Standing, Crouching, Kneeling, Bending, Walking, Stair Climbing, minimal Driving, and Lifting up to 50lbs.
Workplace Conditions and Environment:
The workplace conditions and environment of the role include working indoors, closely with others, and/or alone, exposure to excess noise, and travel to other WCS sites, conferences and global sites.
Equal Employment Opportunity Disclaimer:
WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, genetic information or any other covered status or characteristic protected by applicable laws and regulations.
It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.
Note that the salary offer will reflect the selected candidate’s individual experiences, skills and qualifications, internal equity, work location and country of work.
