Job Description Summary
About the Role
GE Vernova is looking for a highly driven and strategic professional to join the Master Data Management team in a pivotal role supporting Customer Master Data, Master Data Governance, and next-generation digital transformation initiatives within MDM. This role sits at the center of enterprise-wide customer data operations, powering critical downstream business processes across multiple Salesforce and ERP ecosystems globally.
The Customer Connect / C360 platform, hosted on Informatica SaaS, serves as the backbone for customer master data provisioning across 7 Salesforce instances and 20+ ERP & downstream systems across GE Vernova, while also enabling KYC processes and enterprise customer data governance
It is a high-visibility opportunity to shape the future of customer data management at scale. The ideal candidate will combine strong functional and technical understanding with the ability to drive transformation, influence stakeholders across businesses, and identify opportunities to embed automation, advanced analytics, and AI-led intelligence into core MDM processes.
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Key Impact Areas
In this role, you will:
• Serve as a key contributor in the evolution of GE Vernova’s enterprise Customer MDM strategy
• Drive initiatives that improve customer data quality, governance, operational efficiency, and business trust in master data
• Identify and lead opportunities to introduce AI, intelligent automation, and data-driven decision support into the MDM and KYC ecosystem
• Influence cross-functional and leadership-level discussions on data standards, governance frameworks, and enterprise process harmonization
Job Description
Roles & Responsibilities
- Lead customer data quality improvement initiatives, including cleansing, standardization, de-duplication, obsolete customer reduction, and critical data element completeness
- Identify and pilot AI/ML and intelligent automation opportunities in customer master data, including anomaly detection, duplicate identification, predictive stewardship, and AI-assisted insights.
- Partner with digital, analytics, and AI teams to build a more intelligent, self-service, and insight-driven customer data platform
- Drive continuous improvement of the Customer Connect / C360 platform by identifying opportunities for automation, process redesign, and productivity enhancement
- Define, track, and improve key MDM performance metrics such as data completeness, operational health, platform adoption etc
- Partner with global business and functional stakeholders to drive enterprise-wide data quality and governance initiatives
- Represent the platform in cross-business discussions, strategic programs, and enterprise transformation efforts related to customer master data.
- Collaborate with development, production support, data stewards, and downstream system teams to resolve data quality issues and address root causes proactively.
- Establish strong stakeholder communication and help lead governance forums, operating reviews, and steering committee discussions.
- Present recommendations, updates, and business cases to senior leadership while driving alignment on standardized, scalable enterprise processes.
What Makes This Role Exciting
- Enterprise-wide impact across a complex global systems landscape
- High visibility with opportunities to engage directly with senior leadership
- A unique combination of product ownership, operations, governance, analytics, and transformation
- Opportunity to shape the future of Customer MDM beyond traditional data administration
- Strong exposure to AI, automation, and next-generation data management capabilities
- Ability to influence how customer data powers compliance, commercial effectiveness, and digital operations across GE Vernova
Required Qualifications
- Experience in Master Data Management, preferably in Customer MDM environments
- Working knowledge of Informatica MDM/ IDMC SaaS (Customer)
- Basic to intermediate SQL skills
- Understanding of data modelling and enterprise data concepts
- Experience working with cross-functional teams in complex, integrated system environments
- Ability to manage multiple priorities and navigate both strategic and operational responsibilities
Preferred / Value-Added Experience
- Exposure to data governance, compliance, audit, or risk management processes
- Experience supporting large-scale enterprise integrations across CRM and ERP platforms
- Familiarity with reporting, analytics, and KPI-driven operational management
- Awareness of AI/ML use cases in data management, governance, KYC, or operational automation
- Experience driving process optimization and continuous improvement initiatives
Note
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
Additional Information
Relocation Assistance Provided: No
