As a SolarAfrica Asset Management Support (Wheeling) you are passionate about renewable energy and eager to make a difference in the world. You are an integral part of our mission to provide sustainable and green energy solutions. In this role, you will empower the Wheeling Asset Manager by handling essential administrative tasks, ensuring our solar energy projects run smoothly and efficiently. Your organisational prowess, attention to detail, and proactive attitude will help us continue to deliver exceptional service and innovative solutions to our clients.
Position of the job in the organisation: The successful candidate will report directly to the Wheeling Asset Manager.
Principal responsibilities:
Contract Administration and Management:
- Assist in the preparation, review, and administration of contracts and agreements.
- Maintain accurate and organized records of all contract-related documents.
- Monitor contract compliance and deadlines, ensuring all terms and conditions are met.
- Coordinate with legal and compliance teams to address any contract-related issues or discrepancies.
Customer Relationship Support:
- Act as a liaison between the Wheeling Asset Manager and customers, handling routine inquiries and communications.
- Assist in scheduling and organising customer meetings, site visits, and follow-up activities.
- Responsible for preparing meeting minutes and distributing it, tracking the completion of action items, and updating progress reports
- Maintain a customer database, ensuring all contact information and interaction records are up to date.
- Prepare and distribute customer correspondence, including newsletters, updates, and reports.
Cross-Functional Team Coordination:
- Support the coordination of cross-functional team activities, ensuring seamless collaboration between departments.
- Assist in organising and scheduling team meetings, preparing agendas, and taking meeting minutes.
- Track the progress of various projects and initiatives, providing regular updates to the Wheeling Asset Manager.
- Help facilitate communication and information flow between different teams to ensure alignment on goals and objectives.
Financial and Performance Reporting:
- Assist in the preparation of financial reports, performance metrics, and other analytical documents.
- Compile and organise data for asset performance reports, ensuring accuracy and timeliness.
- Help maintain financial records and documentation, including invoices, expense reports, and budget tracking.
- Provide support in preparing presentations and reports for senior management and stakeholders.
Administrative and Operational Support:
- Manage the Wheeling Asset Manager’s calendar, scheduling appointments, meetings, and travel arrangements. If needed.
- Handle general administrative tasks such as filing, data entry, and office organization.
- Prepare and format documents, reports, and presentations as needed.
- Ensure that all administrative processes and procedures are efficient and adhere to company standards
- Any other job duties associated with this role.
Experience & Skills
- Administrative Experience:
- At least 2-3 years of experience in an administrative support role, preferably in a commercial or corporate environment.
- Experience in managing schedules, organising meetings, and handling correspondence.
- Industry Knowledge:
- Previous experience or familiarity with the energy sector, especially renewable energy or solar power, is highly desirable.
- Understanding of contract management and customer relationship management.
- Technical Proficiency:
- Proficiency in Microsoft Office Suite (Excel, Word, especially PowerPoint, Outlook).
- Experience with database management and CRM software
- Financial Reporting:
- Experience in supporting the preparation of financial reports and data analysis.
Specific attributes:
- Demonstrates strong attention to detail, ensuring accuracy and thoroughness in all tasks and reporting.
- Applies sound judgement and critical thinking to make well-informed decisions, particularly in complex situations.
- Is highly organised and able to manage multiple priorities efficiently.
- Communicates clearly and professionally, both in writing and verbally, with internal teams and external stakeholders.
- Identifies issues effectively and implements practical solutions.
- Is dependable and consistently delivers high-quality work within deadlines.
Desirable attributes:
- Takes a proactive approach, anticipating needs and identifying opportunities to improve processes.
- Works collaboratively and contributes positively to the team environment.
- Adapts effectively to changing priorities and demands.
- Maintains a strong customer focus and builds positive relationships.
- Handles sensitive information with discretion and maintains confidentiality at all times.
- Maintains a professional and positive attitude, even under pressure.
- Demonstrates a willingness to learn and continuously develop skills.
What Does Success Look Like?
By month 3:
- I will successfully understand the company culture, values, and key processes
- I will have completed onboarding and gained a solid understanding of company culture, processes, and solar assets.
- I will have built strong working relationships with the Wheeling Asset Manager and key stakeholders.
- I will independently manage core administrative tasks (filing, data entry, coordination).
- I will support contract administration and assist with customer communication and scheduling (meetings and site visits).
By month 6:
- I will confidently manage more complex administrative responsibilities with accuracy.
- I will coordinate cross-functional activities and support effective team collaboration.
- I will organise and run meetings, including agendas and minutes.
- I will contribute to reporting by preparing data and supporting financial and performance reports.
- I will identify and implement process improvements to enhance efficiency.
By month 12:
- I will be a trusted, independent support to the Wheeling Asset Manager and Asset Management team.
- I will lead administrative improvements and strengthen team coordination.
- I will manage contracts and customer relationships proactively and professionally.
- I will contribute to strategic reporting and provide insights to support decision-making.
- I will play a key role in achieving team objectives while embodying company values.
- I will continue developing skills to support long-term growth.
Core Values:
We hire, reward, and recognise our team against these values. It is imperative that you believe in these values and demonstrate them consistently.
- We are passionate and proud of what we do.
- We communicate candidly, especially when it is difficult.
- We take the initiative, share our mistakes, and grow together.
- We are dependable and take accountability.
- No one person is bigger than the solution - no egos.
