Supervisory Public Safety Dispatcher

National Park Service • Full-time • Washington, District of Columbia • $70.62k - $91.82k / year • 1d ago

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Open: April 8, 2026 — Closes: April 20, 2026

Summary

This position is part of the United States Park Police Field Operations Division. This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for the supervision of dispatchers answering 911 - Emergency and Non Emergency calls and providing full Law Enforcement communications services.

Major Duties

The major duties of the Public Safety Dispatch Supervisor position include, but are not limited to, the following: Supervise Public Safety Dispatchers to ensure USPP goals and objections are met. Schedule, assign, and review work of Public Safety Dispatchers. Monitor training progress of new Public Safety Dispatchers to ensure trainees are progressing; provide on-the job training and feedback of performance. Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and state criminal information networks (i.e., ACCESS, TLETS, VCIN, etc). Accesses, analyzes, and utilizes information from a variety of national, state, Monitors a variety of alarm systems including intrusion, fire, robbery, panic, and maintenance related systems. Analyze alarms. Ensures appropriate response. Reports on alarm systems troubles. Assists law enforcement officers with investigations.