DescriptionMercier Consultancy is thrilled to announce an opening for a Greek Speaking Customer Support Representative in our Renewable Energy Department, located in Athens, Greece! In this impactful role, you will assist our Greek-speaking clients in navigating our renewable energy solutions, addressing their inquiries, and ensuring they receive timely and accurate support tailored to their needs.
This position is ideal for individuals who are passionate about sustainability and customer service. Join our team and help us make a positive impact in the renewable energy sector!
Responsibilities
- Provide customer support in Greek via phone, email, and chat
- Assist clients with inquiries related to renewable energy products and services
- Document customer interactions and resolutions accurately in our support system
- Collaborate with internal teams to resolve customer issues effectively
- Educate clients about renewable energy options and benefits
- Gather customer feedback to improve service offerings and processes
- Participate in ongoing training to enhance knowledge of renewable energy topics
Requirements - Fluency in Greek and English, both written and verbal
- Experience in customer support, preferably in the renewable energy or environmental sector
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A customer-centered approach with a commitment to service excellence
- Ability to manage multiple inquiries efficiently in a busy environment
- Interest in sustainability and renewable energy initiatives
Benefits- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Monthly Performance Bonus
- Free Greek Course
- And More...
