At Didion Orf we are not just a team, we are a family of innovative and tenacious, doers. Our mission is to Do What is Right for a Better Tomorrow. We have a great opportunity with our electronics refurbishing team as an IT Technician-Research.
Duties/Responsibilities:
·Perform data sanitization of hard drives.
·Maintain detailed digital erasure records.
·Tag, label, and manage physical drive inventory.
·Coordinate and support R2 validation checks.
·Research resale pricing and market trend analysis.
·Identify high-value components and assets for resale optimization.
·Test, diagnose, and refurbish computers, laptops, servers, and networking equipment.
·Upgrade hardware components.
·Extract drives from servers, DAE units, and other equipment.
·Inventory and properly route assets from grading to resale or end-of-life disposition and investigate discrepancies.
·Enter and tether asset data.
·Maintain Excel-based automation tools to streamline record keeping, reporting and workflow processes.
·Assist with revision of work instructions and documentation.
·Support housekeeping, organization, and inventory control within the department.
·Collaborate with Online Refurb Sales Associate and Refurbishing Supervisor to ensure SLA deadlines are met.
Education and Experience:
- High school diploma or equivalent required.
- Technical education in Information Technology or related field preferred.
- 2+ years of technical repair, refurbishment, or IT hardware experience preferred.
- Experience working with enterprise equipment and asset management systems preferred.
Required Qualifications/Skills:
- Strong understanding of PC hardware, servers, networking equipment, and peripherals
- Advanced attention to detail in documentation and record keeping
- Proficiency in Microsoft Excel including automation and workflow tools.
- Ability to multi-task, prioritize workflow, and meet SLA deadlines.
- Strong written and verbal communication skills.
Preferred Skills:
- Knowledge of R2 data destruction and compliance standards.
- Proficiency in Razor ERP or similar asset management systems.
- Experience using EPS XErase or comparable data sanitization software
- Strong research and valuation capability within secondary IT markets.
Physical Requirements:
- Ability to sit or stand for extended periods of time (up to 8 hours).
- Ability to lift up to 50 lbs.
- Ability to use hand tools and manipulate IT hardware components.
Benefits of Working at Didion Orf Recycling:
- Medical Insurance with Deductible Reimbursement Plan
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance Plans
- Flexible Spending Plan
- 401k Plan
- Paid Holidays
- Paid Time Off and Flex Time Available
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