Job Description
Job Title: Quality Manager
Location: West Sussex
Salary: £40,000 – £45,000 DOE
Reporting to: Technical Manager
Role Overview
We are seeking an experienced Quality Manager to lead and maintain a compliant, efficient, and continuously improving quality management system within a fast-paced manufacturing environment. The role is responsible for driving food safety, compliance, and operational excellence, while fostering a strong culture of quality and accountability across all departments.
The successful candidate will work cross-functionally to embed best practice, streamline processes, and support business growth through structured continuous improvement initiatives.
Key Responsibilities
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Direct and coordinate all certification and external audit activity to maintain compliance
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Develop and deliver structured internal audit programmes to verify regulatory and customer adherence
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Oversee the daily operation of the technical function to ensure priorities and timelines are achieved
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Maintain and enhance the site quality framework in line with recognised industry standards
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Ensure effective investigation and closure of deviations and non-conformances
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Strengthen team capability by embedding accountability for quality across departments
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Lead food safety governance through management and review of HACCP systems
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Work with department leaders to implement targeted efficiency and improvement initiatives
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Represent the organisation during site visits and stakeholder engagements
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Identify and lead cost reduction projects without compromising compliance
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Streamline operational processes to remove waste and improve productivity
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Chair performance review meetings and convert KPI data into actionable plans
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Support senior leadership in delivering operational performance targets
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Provide technical support to customer-facing teams when required
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Oversee complaint investigations to ensure accurate and timely resolution
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Maintain clear and professional communication with customers until closure
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Contribute to quality approval processes for new product launches
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Monitor and audit preventative maintenance programmes
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Champion a proactive culture of food safety and health & safety across the site
Please email jack.thomson@drnewitt.com if you would like to register interest in this role, or call 0131 226 5060.
