Quality Engineer

Big Belly Solar • Full-time • Lawrence, Massachusetts • 1w ago

Full-time

Description

Bigbelly Solar is seeking a hands-on Quality Engineer to support product and process quality at our manufacturing facility in Methuen, Massachusetts. This role is responsible for ensuring that manufactured products meet internal quality standards, customer requirements, and regulatory expectations. The Quality Engineer will work closely with manufacturing, engineering, supply chain, and operations teams to drive continuous improvement, reduce defects, and support a strong culture of quality in a small, fast-paced manufacturing environment.

Quality Systems & Compliance

Support and maintain Bigbelly’s Quality Management System (ISO 9001 or equivalent)
Ensure compliance with internal procedures, work instructions, and customer requirements
Assist with internal audits and support external audits as required
Maintain quality documentation, records, and corrective action tracking

Manufacturing Quality

Develop and maintain inspection plans, control plans, and quality checks for in-house manufacturing and assembly
Perform root cause analysis and lead corrective and preventive
Support first article inspections, engineering changes, and new product introductions
Work directly on the manufacturing floor to identify quality risks and improvement opportunities

Supplier & Incoming Quality

Support incoming inspection processes and nonconformance management
Collaborate with suppliers to address quality issues and improve supplier performance
Review supplier corrective actions and assist with supplier quality evaluations

Customer Quality

Investigating customer quality issues and complaints
Prepare corrective action responses and support customer communication as needed
Analyze warranty, field, or service data to identify trends and improvement actions

Continuous Improvement

Drive defect reduction, scrap reduction, and yield improvement initiatives
Partner with manufacturing and engineering to improve product reliability and consistency
Support Lean manufacturing and continuous improvement efforts

Requirements

Required Qualifications

Bachelor’s degree in engineering, Manufacturing, Quality, or a related field
3–5 years of experience in a quality engineering or manufacturing quality role
Experience working in a small or mid-sized manufacturing environment
Working knowledge of quality tools and methodologies (CAPA, FMEA, SPC, root cause analysis)
Ability to read and interpret engineering drawings, specifications, and BOMs
Strong written and verbal communication skills

Preferred Qualifications

Experience with electromechanical, metal fabrication, or assembly manufacturing
Familiarity with ISO 9001 quality systems
ASQ certification (CQE) or Lean/Six Sigma training
Experience working with ERP or quality management systems

Key Competencies

Hands-on, problem-solving mindset
Strong attention to detail with a practical approach
Ability to work cross-functionally in a collaborative environment
Comfortable balancing structure with flexibility in a growing organization
Self-directed and able to manage multiple priorities

Work Environment

A combination of office and manufacturing floor
Regular time spent in a production environment, inspecting products and processes
Must be able to stand, walk, and lift light materials as required