Park: Bronx Zoo
Department: Admissions & Parking
Title: Senior Associate
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay: $17.50/hour
Reports To: Supervisor / Assistant Manager / Manager of Sales Operations
Schedule: Must be available to work weekends and holidays; weekday shifts available
Hours: Typically 8:45 AM – Park Closing, dependent on weather and attendance; schedule subject to change during peak seasons, including Holiday Lights
Position Summary
The Senior Associate for Admissions Sales Operations supports onsite sales efforts, with a strong focus on membership sales and guest service. This role helps drive revenue, supports peers, and ensures an excellent experience for guests from entry to exit. Senior Associates may step in to assist with operational leadership when needed and help maintain smooth daily operations.
Core Responsibilities
Sales Leadership & Support
Guest Experience & Service
Operational Support
Internal Qualification RequirementsQualifications
Must be at least 18 years of age
Prior experience in sales or customer service preferred
Strong communication skills and a proactive, outgoing personality
Comfortable using POS systems and handling cash
Team-oriented, reliable, and eager to help others succeed
Available to work weekends, holidays, and during peak attendance periods
