Production & Admin. Specialist - Residential Solar

Mars Energy Development • Full-time • Escondido, California • 2w ago

Production & Administrative Specialist (Solar IP Division)

Department: Operations
Location: Mostly Remote (Escondido, CA – approx. 2 in-office days/month)
Employment Type: Full-Time | Salaried (Exempt)
Reports To: Director of Operations

Position Summary

The Production & Administrative Specialist supports solar production and service operations by coordinating documentation, scheduling, and communication across field teams, homeowners, and financing partners. This role helps ensure projects move efficiently from completion through closeout while maintaining accurate records and timely follow-up.

Essential Duties & Responsibilities

Request and collect work completion photos from field installation teams
Upload photos to required platforms and close work orders to support timely payments
Track jobsite progress and readiness in coordination with construction managers
Schedule commissioning and service appointments for occupied and unoccupied homes
Communicate scheduling details with homeowners and internal teams
Respond to email, phone, and text inquiries during business hours
Communicate project updates with financing partners through weekly meetings and reports
Maintain and update tracking reports related to production and job status
Participate in manufacturer training to develop working knowledge of solar and battery systems
Exercise discretion and independent judgment when prioritizing operational tasks

Required Skills & Qualifications

Excellent written and verbal communication skills
Strong organizational, time-management, and problem-solving abilities
Ability to work independently as a self-starter and collaboratively within a team
Proficiency with Microsoft Outlook, Excel, and Word
Professional, positive demeanor when working with customers and partners
Prior administrative experience in solar and/or construction preferred
College degree preferred

Work Schedule & Location

Full-time (40 hours/week)
Core hours generally Monday–Friday between 7:00 AM – 4:00 PM (flexible start/end)
Mostly remote position with approximately 2 in-office days per month in Escondido, CA

Physical Requirements

Extended periods of computer and phone use
Ability to sit or stand for prolonged periods (sit/stand desks acceptable)
Remote role

Equipment Provided

Company-issued laptop
Company-issued smartphone

Why This Role Matters

This position plays a critical role in keeping solar projects organized, documented, and moving forward—supporting both field execution and customer experience while helping ensure accurate, timely project closeout.