As a Learning & Development Coordinator, you will play a key role in supporting the delivery of enterprise-wide learning programs by ensuring smooth coordination, flawless logistics, and an exceptional learner experience. Reporting to the L&D Manager, you will work closely with HR partners, facilitators, and business leaders to support training operations, manage learning systems, and contribute to the success of our development initiatives.
If you are organized, service-oriented, and enjoy working behind the scenes to make learning programs run seamlessly, this role offers an excellent opportunity to grow within a dynamic and collaborative HR team.
What you will accomplish with us:
•Coordinate logistics for in-person and virtual training programs, including scheduling, materials, rooms, technology, and communications;
•Manage training calendars, registrations, attendance tracking, and participant follow-ups;
•Support facilitators and subject matter experts with agendas, pre-work, presentations, and session materials;
•Administer the Learning Management System (LMS), including enrollments, course setup, reporting, and data accuracy;
•Support virtual learning sessions (Teams), including setup, troubleshooting, and participant support;
•Collect evaluations, compile feedback, and prepare summary reports and dashboards;
•Respond to learner and manager inquiries with timely, professional support;
•Contribute to continuous improvement of learning processes and the overall learner experience.
What You Bring to Our Team:
•College diploma or bachelor’s degree in Human Resources, Business Administration, Communications, Adult Education, or a related field;
•2–4 years of experience in Learning & Development, HR coordination, training support, or a similar role;
•Strong organizational skills with the ability to manage multiple priorities and deadlines;
•Proficiency with Microsoft 365 (Outlook, Excel, PowerPoint, Teams, SharePoint);
•Experience supporting training logistics, events, or LMS administration;
•Strong communication skills and a customer-service mindset;
•Ability to work effectively in a fast-paced, collaborative environment;
•Bilingualism (English/French) is required;
•Experience with SAP SuccessFactors Learning or virtual training delivery is an asset.
Compensation Information:
Base Salary Range: $65,000 - $75,000 annually
Supplemental Pay Types Include: annual bonus
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy
Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
