Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.
This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.
Position Overview
Invenergy is seeking a forward-thinking and experienced Principal ITSM Platform to own the strategic direction, roadmap, and operational stewardship of our enterprise IT Service Management (ITSM) platform. This role will lead the evolution of ITSM capabilities, drive standardization and automation across IT service delivery, and ensure alignment with our broader digital strategy. As a key member of the Enterprise Platforms team, the ITSM Platform Lead will partner with Service Delivery, IT Operations, Cybersecurity, and business-facing technology teams to advance IT process maturity, enable seamless service experiences, and support continuous improvement.
Responsibilities
Platform Strategy & Ownership
Ensure the ITSM platform supports evolving needs in incident, change, problem, request, asset, and knowledge management.
Champion platform scalability, modular expansion, and integration with broader enterprise tools (e.g., CMDB, automation, observability, cloud services).
Governance & Process Enablement
Platform Development & Delivery
Cross-Functional Leadership & Enablement
Innovation & Continuous Improvement
Benchmark platform performance and maturity against industry standards (e.g., ITIL, COBIT, ISO 20000).
Deep expertise with ITSM platforms (e.g., ServiceNow, BMC Helix, Jira Service Management), including administration, configuration, and module development.
Familiarity with enterprise architecture, integration patterns, and cloud-native tooling.
Eligible to work in the United States without the need for employer visa sponsorship now or in the future.
$135,000.00 - $150,000.00 USD Annual
Bonus: 25% - 40%
The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.
In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.
Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.
Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
